Please return unsuitable items in its original packaging. You may be liable for import and pay a custom duty charge for orders over the customs threshold. (These need to be unworn/unwashed/unused and with original tags) If you contact us via the 'Contact Us' form please have an image of the faulty item ready for when you receive a reply as you wont be able to attach the image on the form just yet. If you have already paid your invoice or the value of your return is higher than your outstanding balance, then you will receive a refund from Afterpay for the items that you have returned. Login to our returns portal. I can't see the refund on my bank statement. 3. You will need your order number and email/last 4 digits of your phone number. If you have any questions about extending your invoice, please contact Klarna. For International returns (inc Channel Islands & Isle of Man) you will need to pay for your return, you will need to get your returns label via the portal. Beauty products, accessories and fashion facemasks cannot be returned for hygiene reasons. Ive paid with Zippay How do returns & refunds work? Widow Hill Road Repack your items (These need to be unworn/unwashed/unused and with original tags). We dont offer exchanges right now. Please note, we cannot offer refunds on pierced jewellery, cosmetics & fashion masks or on swimwear if the hygiene seal is not in place or has been broken. BOOHOO PREMIER. twitter.com Unfortunately we cannot accept returns after this time. Please note a returns charge of 1.99 per parcel will be deducted from your refund amount. Shorts, Your browser's Javascript functionality is turned off. We have printer-less options too if you dont have a printer! Please note, we cannot offer refunds on cosmetics and pierced jewellery or on swimwear and lingerie if the hygiene seal is not in place or has been broken. For International returns you will need to pay for your return, you can find out the postage price in the portal or you will be asked to download a returns label and pay for postage at your local post office. You can return your item to us for a refund, and then place a new order to get the item of your choice. Thats why before checking out, its important you acknowledge that you understand this. Please note we've extended our returns to 28 days so a typical refund may take longer than usual. With loads of styles landing each week and regular trend updates you can be sure to get the latest. Refunds will not be given if they do not comply with our returns policy. 1. 3 Select your preferred return option Print returns label at home. OUR RETURNS POLICY If you receive faulty goods, you may also have a right to return these goods and to ask us to repair or replace them or get a refund. Ive paid with Klarna How do returns & refunds work? You wont be able to attach an image of the proof of postage just yet (unless youre contacting us via WhatsApp) but make sure you have one ready for when you receive a reply from us. Where we suspect fraudulent activity, including but not limited to circumstances where there are suspicious claims relating to orders having been placed, but not received, or if we suspect that you are returning items after they have been used or worn, or items returned do not match what you ordered, we reserve the right to withhold refunds and block your account (and any associated accounts) from placing orders in future. BB10 2BQ. Email Address The email address used to place your order. Once you have processed your return in the portal you're ready to post it off! Refunds will usually be processed in as little as 5 to 7 days, from you dropping your parcel off, + your banks handling time. With hundreds of styles landing each week and regular trend updates you can be sure to get the latest. If you contact us via the 'Contact Us' form please have an image of the faulty item ready for when you receive a reply as you wont be able to attach the image on the form just yet. Click here to start a return. Returns via the portal are fully tracked. Keep an eye on your return tracking. Well be sure to keep you updated and send you an email as soon as your parcel arrives back at our warehouse, and again when we have processed your refund. Please wait 14 days before contacting us about your refund if you havent heard from us yet. Make sure you keep proof of postage! Returns policy. If its been 14 days, well get this looked into for you ASAP; just head over to our Contact Us section with the below information. Repack your items. If you are looking for boohooman returns portal, simply check out our links below : Table of Contents. Hear about exclusive offers, get early access to collabs & quicker checkout. Returns via the portal are fully tracked. Return Request; 3. You can generate a returns label from our website, attach it to your parcel and then send it back to us. Boohoo MAN US On average a Zippay refund will take up to 15 days: 14 days to be returned, checked and processed, with an extra day for your invoice to be updated. Keep your certificate of postage safe as you will need this as your proof of return. You can return your item to us for a refund, and then place a new order to get the item of your choice. Find out how to return Beauty products, fashion masks and accessories cannot be returned for hygiene reasons. If your items dont make it back to us, youll need to open a dispute with the carrier. It can usually take up to 7 working days (excluding weekends and bank holidays) from the date of your return for your parcel to be delivered back to our warehouse and processed. You will need your order number and email/last 4 digits of your phone number. If your items dont make it back to us, youll need to open a dispute with the carrier. Just pop your items in something non see-through, sealable & waterproof. Vests. For hygiene reasons, we cannot offer refunds on fashion face masks, cosmetics, pierced jewellery, swimwear or lingerie, if the seal has been broken or is no longer in place. *Extra 10% discount sent via email to new subscribers only. Summer Shop, Whether you're on website or app, just flip the switch! Cargos, Your return arrives back at boohoo! If you have already paid your invoice or the value of your return is higher than your outstanding balance, then you will receive a refund from Klarna for the items that you have returned. 6,240 people have already reviewed boohooMAN. Returns are FREE for premier customers. A returns charge of 2.50 per parcel will be deducted from your refund amount. Copyright 2022 boohoo.com. Using your own method of return, refunds will only be processed once the items have arrived to our warehouse and If your items dont make it back to us, youll need to open a dispute with the carrier. Your browser's Javascript functionality is turned off. Make sure you keep your proof of postage! If you paid via PayPal it can take up to 48 hours from receiving your refund confirmation email for the refund to show in your account. 1. UK returns are FAST, TRACKABLE & COST EFFECTIVE using the returns portal. Hoodies, If you are a customer in the European Economic Area (EEA), you have a legal right to change your mind within 14 days and receive a refund for most products that you buy from us online. 3 Select your preferred return option Print returns label at home or in store options. Hoodies. Follow the steps below: 1. You can cancel your contract here. You may be liable for import and pay a custom duty charge for orders over the customs threshold. By subscribing, you agree to receive marketing communications from boohoo by email. Product name and codes of the items you returned. Refunds will not be given if they do not comply with our returns policy. 4. blocking them. A returns charge of 2.50 per parcel will be deducted from your refund amount. Jeans, If you receive an incorrect or faulty item, we will let you know whether you need to return the item to us and if you wish to exercise your legal right to reject the item you must return it to us. If youre cancelling your contract with us but have already received your order, youll need to return the item(s) to us, see how to do this below. You can return using the steps above. Items must be unworn and unwashed with the original labels attached. If this could be the case, please check your emails including spam and junk. Using your own method of return, refunds will only be processed once the items have arrived to our warehouse. Returns via the portal are fully tracked. Sites-boohoo-EU-Site Refunds will not be given if they do not comply with our returns policy. Ive paid with Afterpay How do returns & refunds work? Click here to generate and print off your returns label and to find your nearest store. Your return arrives back at boohoo! 3 Select your preferred return option Print returns label at home or in store options. Please note, if you choose to return via any method other than one of our chosen carriers, you will remain responsible for the item(s), including any loss or damage, until we receive. We would like to show you a description here but the site won't allow us. Please note, if you choose to return via any method other than one of our chosen carriers, you will remain responsible for the item(s), including any loss or damage, until we receive. Repack your items. Please note, if you choose to return via any method other than one of our chosen carriers, you will remain responsible for the item (s), including any loss or damage, until we receive. You don't need to remember to keep your proof of postage - it's all digital! Your refund will be processed once we've received your unwanted items. If youre a customer in the EEA, you have 28 days to cancel your contract with us. boohoo ROI returns are FREE and easy and can now be made via our customers local Parcel Connect store. See our, On dirait bien que vous nous rendez visite sur. boohoo | Return Portal Cool with that? We try to process returns ASAP but some refunds can take up to 14 days to be processed + your banks handling time (up to 7 days). Returns Policy at boohoo.com You wont be able to attach an image of the proof of postage just yet (unless youre contacting us via WhatsApp) but make sure you have one ready for when you receive a reply from us. *Extra 10% discount sent via email to new subscribers only. If you wish to return a faulty item purchased from a pop-up store or event then please contact Customer Support. There is no returns label in my parcel, how do I return? This does not affect your statutory rights. returning. With Klarna, Clearpay, Laybuy & Zip! weareMAN. If your bank account is linked to your PayPal account it can take a further 14 days for this refund to hit your bank account - this is due to PayPal processing times. If youre cancelling your contract with us but have already received your order, youll need to return the item(s) to us, see how to do this below. Returns and Refunds | Boohoo No packaging, no problem! FYI You'll no longer receive a shipping note in your parcel. 5. Returns Policy | Returns Portal - boohooMAN Boohooman Returns Portal. Just follow the steps below: If you have any questions about extending your invoice, please contact Afterpay. 90z Revival, 1. Returns are a standard charge all year round and you can track them as they make their way back to our Australian hub in Sydney. Where we suspect fraudulent activity, including but not limited to circumstances where there are suspicious claims relating to orders having been placed, but not received, or if we suspect that you are returning items after they have been used or worn, or items returned do not match what you ordered, we reserve the right to withhold refunds and block your account (and any associated accounts) from placing orders in future. There will be a charge for returning the item to us at a fixed amount of 1.99 which will be deducted from the amount to be refunded to you. Make sure you keep your proof of postage! boohooMAN Reviews | Read Customer Service Reviews of www.boohooman.com Events & Entertainment boohooMAN boohooMAN Reviews 7,362 Average 3.3 VERIFIED COMPANY www.boohooman.com Visit this website Write a review 3.3 7,362 total Filter Sort: Most relevant Jerome Benton 1 review US 13 hours ago Love my Split Hem Joggers Print off your returns label and attached it to your parcel. #betheMAN. Well make sure to keep you in the loop and send you an email as soon as your parcel arrives back at our FYI We have printer-less options too if you dont have a printer! Unfortunately we don't offer an exchange facility. If you have a delivery related question or maybe you need to track your order. You've got 28 days to send something back to us from the day you receive it. For some banks and credit cards your refund can show on the same date as the original purchase, sometimes it can also show as the same transaction. We've gone paperless! boohooMAN Reviews | Read Customer Service Reviews of www - Trustpilot 90z Revival, If you receive faulty goods, you may also have a right to return these goods and to ask us to repair or replace them or get a refund. Login to our returns portal You will need your order number and email/last 4 digits of your phone number. Returns Policy at boohoo.com Please use a trackable service and keep your proof of postage receiptuntil after your refund is processed.. Please turn it on so that you experience this sites full capabilities. Whether you're on website or app, just flip the switch! letter-spacing: 10px; Using your own method of return, refunds will only be processed once the items have arrived to our warehouse. On receiving your return the next step is for us to check the item(s). Well make sure to keep you in the loop and send you an email as soon as your parcel arrives back at our warehouse, and again when we have processed your refund. Well be sure to keep you updated and send you an email as soon as your parcel arrives back at our warehouse, and again when we have processed your refund. If you're cancelling your contract with us but have already received your order, you'll need to return the item (s) to us, see how to do this below. Using your own method of return, refunds will only be processed once the items have arrived to our warehouse. Burnley Please note, for USA customers, there will be a charge for returning the item to us of $6 (as may be updated or removed by us from time to time). All rights reserved. To experience the full world of Boohoo, please enable these or check whether another program is You'll then receive a refund as per the policy above, minus any charge for returning the item as specified above. 1. We'll dim the screen throughout the website and remove images where possible for a lighter, faster experience. If you paid for your order with a gift card, store credit or a voucher, a replacement to the value of the refund will be issued.
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