2.10 Seller's Confirmation. This fee is displayed in the selling process and covers the cost of marketing your tickets to millions of potential buyers worldwide. However, the Members are the sole decision-makers in finalising the sale or purchase of the Tickets. "are you sure you want to back out of the sale, the average price for estimated tickets would be $xxx which will be charged to you if you proceed", Its likely impossible to work out in an automatic way how much replacement tickets would cost. Please note that service fee amounts may vary by event and are subject to VAT. This Agreement is governed by and interpreted in accordance with the laws of the State of Delaware of the United States of America. When We receive an offer by PayPal, We will obtain an authorisation from the Buyer's PayPal account equal to the price, booking fees and delivery fees for the tickets. viagogo charge for cancelling sale - emhea.com 3.2 Other Information. 4.3 Sellers Shall Not Include Promotional Material with Tickets. Note that Your payment may be withheld if you violate this clause. Except as provided herein, You agree not to promote the sale of tickets posted on viagogo through any other site. 2.10 Collecting Payment. "Comparably priced" replacement tickets are determined by viagogo in its sole and absolute discretion. Some jurisdictions do not allow exclusions of implied warranties or limitations on how long an implied warranty lasts, so the above exclusion may not apply to you. Viagogo's terms and conditions offer a refund or a voucher worth 125% for cancelled events, but not if they are postponed. Please contact me via email or call me. Look forward to your response . If any provision of this Agreement is held to be invalid or unenforceable under any circumstances, its application in any other circumstances and the remaining provisions of this Agreement shall not be affected. I wrote to your office requesting refund under 14 days and was ignored. If the listed ticket is not delivered, viagogo shall have the right to charge the Seller a replacement fee and other charges, as specified in Section 5. Event dates, times, venues and subject matter, which are listed on the ticket, may change. I asked for a complaints number or procedures Of which I was told "there is none just send an email from the website" The revised version of this Agreement is automatically effective after it is initially posted on the Site. If the Seller is required to account for VAT (UK or other) on the sale of the ticket, the Seller should include the VAT (i.e., total) price when setting ticket prices on the website. I expect some advice/guidance from a customer service representative ASAP as I've put a very high level of effort and received significant financial backlash from securing these tickets. viagogo Entertainment Inc is registered in Delaware, at the following address: 160 Greentree Drive, Suite 101, Dover, Delaware, County of Kent, 19904, USA. If you are unable to deliver the tickets you sold, viagogo reserves the right to charge you the cost of finding comparable replacement tickets for the buyer. viagogo charge for cancelling sale. As a Buyer, You grant Us permission to charge your credit card, debit card, PayPal account, or bank account for the purchase of the selected tickets. viagogo charge for cancelling sale - jjbluesbar.com Any unauthorized reproduction, modification, distribution, transmission, republication, display, or performance of the software or the content on the Site is strictly prohibited. On 12.6.17 I called to say no tickets had arrived, I was informed they were being delivered by ups courier. 1.2 Ticketing Exchange. I wanted to attend the BBC's The Biggest Weekend festival and found three tickets on secondary ticketing site Viagogo, [where people who have bought tickets can sell them on]. 1.1 Introduction. This is what they were doing in 2012 (https://www.businessinsider.com.au/the-incredible-story-of-h), " Due to a unforseen circumstance, the listing was quickly pull off and cancelled right after I was notified of the sale". This Agreement (and all documents incorporated by reference) constitutes the entire agreement between the parties pertaining to the subject matter hereof and supersedes all prior agreements and understandings between the parties hereto with respect to the subject matter hereof, whether written or oral. So it seems like the extorbitant fee was for them to reorganising another 2 tickets. As you could not provide the tickets for your sale 9799872, we have had to cancel this. by Ethan More 2 months ago. I haven't received an email confirming my order. Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. Our address is viagogo AG, Rue du Commerce 4, 1204, Genve, Switzerland. I wouldn't think it could be that improbable to query this as they have all the data available for them. I have had to change my shifts and take unpaid leave in order to attend this show and I am not happy with the outcome. You no longer need to deliver or drop off the tickets and you can disregard any previous communication received regarding this sale. Once Buyer and Seller have entered into a transaction, all transactions are covered by the viagogo Guarantee. I want my money back how do I go about this? 3.4 Indemnity. Invalid tickets: If buyers are refused entry to the venue as a result of invalid tickets we may refund the buyer at any time. A member who wants to buy a ticket first scans the Site database for tickets listed by Sellers that match the Buyer's desired tickets. Viagogo's cancellation policy states that customers with tickets to cancelled events are entitled to refunds, while tickets for postponed events are usually valid for the new date. https://www.businessinsider.com.au/the-incredible-story-of-h. No amendment, modification or supplement of any provision of this Agreement will be valid or effective unless made in accordance with the express terms of this Agreement. You may not assign or transfer this Agreement, or any of its rights or obligations, without the prior written consent of viagogo, which We can refuse in our sole discretion. 3.2 Other Information. 2.3 Username and Password. I cannot believe that I have been charged nearly 80 extra to what was on the final screen at confirmation of purchase. hempcrete australia cost viagogo charge for cancelling sale. women's ray ban sunglasses sale; cnut the great cause of death. 7.3 Additional Policies. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. What are the viagogo Terms and Conditions? 6.9 Change or Suspension of Site. A payment to viagogo will appear on the Buyers payment method statement as VIAGOGO EVENT TICKETS. viagogo - Buy & Sell Concert, Sport & Theater Tickets Primary Menu. I'm Travelling - where and when will I receive my tickets? You will need a username and password to access the Site and use the Services. If You receive tickets from the Seller that are not the tickets you ordered or tickets that are invalid and not honoured at the venue, we strongly advise you to Contact Us to report the issue. Please use caution when using the Site and remember that there are risks of dealing with people acting under false pretences. You agree that viagogo is not responsible in any way for the accuracy or suitability of any payment of taxes to any entity on your behalf. eventually got a call back at about 5 oclock to be told had to pick tickets up from a hotel and when we got there joined the queue.I am very upset at my treatment over this especially as we had to pay quite a premium on tickets and got a terrible service not knowing if we was going less than 24 hours from start. Sellers should use our automated online confirmation process. If You receive tickets from the Seller that are not the tickets you ordered or tickets that are invalid and not honoured at the venue, we strongly advise you to contact Contact Us to report the issue. If the listed ticket is not delivered, viagogo shall have the right to charge the Seller a replacement fee and other charges, as specified in Section 5. It states that if an event organiser offers tickets to . 2.2 Registration. Should you experience problems with your tickets on the day of the event you must contact viagogo within 48 hours after the incident to report the issue. Be the first to hear about special offers. You warrant that you are over 18 years old and have the legal capacity to make the transaction. How does Complain.biz work. The price of 2 tickets was $290, and the fees were $100 - around one-third of the ticket price. How do I find tickets I've already downloaded? The Members acceptance of these General Terms of Use of the Viagogo Platform allows you (You) to access the Viagogo Platform that serves to bring together Sellers and Buyers and to make transactions on the www.viagogo.com site according to the terms defined below. 14th June 2017 - was on hold for 25 minutes then told to email as event was more than 72 hours in advance ; . I'm aware that these tickets are in high demand, and this will be their last concert in the UK, so I managed to scrap together enough cash for a band I've been waiting my entire life to see. Viagogo must sell StubHub's non-US business - BBC News Search. 2.9 a) Exception to Sellers Obligation to Confirm. VIAGOGO scams their customers, DO NOT USE IT. Please note this does not include any sales or value added tax that may be payable on viagogos fees. As far as viagogo are concerned person A can not cancel listings on person Bs account. Rating: File your complaint. The company, which was founded in London in 2006, has a network of more than 60 global websites with customers in 160 countries. 6.11 Permitted use. 13th June 2017 - email received to say I was being refunded Can I buy tickets that are personalised with someone else's name on them? 16/06/2022 . 6.8 All Sales are Final. Including any such items constitutes a material breach of these terms and conditions. Wendy Martin, I have tried to sell a concert ticket with them. We may also first deduct any amount you owe us from any amount we owe you. I haven't received an email confirming my order. No refunds, cancellations or exchanges will be issued for date or time changes, partial performances, or lost tickets. I can't afford to lose 100 and think this company is a joke as they seem to be try to avoid payment. Should I actually pay for this? Welcome to viagogo's online ticket exchange (the "Site"). It is up to the Buyer to verify the most recent changes by contacting the box office or referring to official listings for any changes. Always remember anyone can post on the MSE forums, so it can be very different from our opinion. I put 2 tickets for sale on the website 2 days ago and it was sold after a few hours. You warrant that You will comply with all applicable local, regional, country and international laws, statutes and regulations regarding use of the Site and selling value of the tickets. You shall indemnify and hold viagogo and (if applicable) any parents, subsidiaries, affiliates, officers, directors, agents and employees harmless against all liabilities, costs, interest and expenses (including reasonable solicitors' fees) incurred by viagogo that arise out of any third party or governmental claim that involves, relates to or concerns (i) any local, regional, country, or international tax obligation or amounts due or owing under any tax regulation, law, order or decree or (ii) any dispute concerning the tax status of viagogo. I ordered tickets for 18/6/17 for the above concert. list of all forged in fire contestants; brothers taste of asia shut down; john o'mara gangster squad; 6.9 Change or Suspension of Site. I have contacted Customer Support as your website states 100% guaranteed tickets! When I clicked to 'report a problem' thinking o could explain the situation, I just got a messaging saying the order had been cancelled followed by an email saying my card would be charged 20 (from card details I was told were only required for ID and would not be charged). 3.4 Indemnity. At no time do We provide the Buyer's payment information to the Seller. If (a) a sale is cancelled for any reason; (b) we reasonably believe that you have committed fraud or other illegal act or omission during any buying or selling activity; (c) you leave a sale unconfirmed for more than 48 hours and do not Report a Problem; (d) subject to the exceptions set forth in Section 2.10 and 2.15, you aren't able to deliver the exact seats that you listed on the Site or send the tickets (and related passes if any) on or before the Must Ship By Date or you otherwise fail to fulfill the sale of your tickets or related passes; (e) you send incorrect, misrepresented, invalid, fraudulent or counterfeit tickets or related passes for any sale or portion of a sale; (f) You otherwise owe viagogo a specific amount; or (g) You otherwise breach this Agreement or owe Us a specific amount, then you authorize viagogo to withhold payment or charge your Payment Method any amount you owe us and all costs viagogo incurs due to your conduct, including but not limited to, a late shipment fee or late delivery fee, reprinting fee, shipping re-routing charges, the cost of replacement tickets or related passes, coupons, gift certificates, refunds, and other costs required to compensate the Buyer or Seller for his or her bad experience, with a minimum charge of $30 per ticket (or the equivalent in their listing currency). To register, You must provide your real name, address, phone number, and email address. [protected]@outlook.com montgomery school calendar meny a. As the concert is yet to happen I wish to have my tickets refunded in full as the full price was kept until it showed up on my bank statement and on my confirmation email, by which time it was too late how do two tickets at 103 each make a total of 283 ? On Tuesday (June 13th), I ordered 2 tickets to see Steely Dan perform at the O2 centre in October ([protected]) and managed to grab decent enough seats for as much as 483.79. Event dates, times, venues and subject matter, which are listed on the ticket, may change. Viagogo won't cancel my purchase - MoneySavingExpert Forum 1.4 Modification. ; ; Piggyback tickets may not be sold in the same listing. money was still taken out! How do I change the email address on my account? It depends what the tickets are for and whether 50 per ticket is feasible. 10 Things Most People Don't Know About anyabraddock. I bought a UFC ticket from Viagogo around 4th June 2017 and I wasn't able to print the eticket since then, the eticket were a blank piece of paper when I open it on my computer. I can't believe they are allowed to do this and that there is no method of recourse especially when I told them within the hour I didn't want the tickets. Its not possible to cancel or exchange tickets once a purchase has been made as orders are considered final. Did you find this answer helpful? 16 interesting facts about mozart; chi st joseph medical records. November 18, 2021 If the Seller lists tickets for sale, confirms the sale and then is unable to deliver the exact tickets listed, viagogo reserves the right to find replacement tickets for the Buyer and to charge the Seller with the respective replacement fee, other charges, and/or take other measures, as . The Seller will be paid 5 - 8 days after event if the delivery of the tickets was successful to the buyer. This info does not constitute financial advice, always do your own research on top to ensure it's right for your specific circumstances and remember we focus on rates not service. 1.2 Ticketing Exchange. Once Buyer and Seller have entered into a transaction, all transactions are covered by the viagogo Guarantee. 13th June 2017 - made a call to the customer service and was told to email The compilation (meaning the collection, arrangement, and assembly) of all content on the Site is the exclusive property of viagogo and protected by country and international copyright law. If the Seller is required to account for Tax on the sale of the ticket, the Seller should include the Tax (i.e., total) when setting ticket prices on the website. Is this your company? PREAMBLE Typically, upon the Buyer completing the transaction, We collect payment from the Buyer for the listed price, booking fees, delivery fees, and taxes on our fees. Tickets may be substituted with comparable or better seat locations with the Buyers approval. If a Seller posts a ticket for sale on our Site, the option is provided to sell that for a fixed price. Why do my tickets have someone elses name on them? I have repeatedly been ignored. In addition, You shall not now or in the future contest the validity of viagogo's Intellectual Property. This is not OK and I would not use Viagogo again. viagogo charge for cancelling sale - oviedoclean.org Some jurisdictions do not allow the exclusion or limitation of incidental or consequential damages, so the above exclusions or limitations may not apply to you. 0. Wanting to cancel sale on viagogo | hotukdeals For all tickets You list as the Seller, You warrant that Your descriptions of the tickets accurately detail and describe the tickets offered for sale. Except as expressly stated otherwise, all notices to You shall be sent to the email address You provided to us during the registration process. If you are not the intended recipient, please delete the message, attachments, and notify the sender. No refunds, cancellations or exchanges will be issued for date or time changes, partial performances, or lost tickets. In addition, the Site could be unavailable during certain periods of time while it is being updated and modified. You agree to cooperate fully with such investigations, including without limitation providing Us specific information regarding your right to a ticket, the source of a ticket, your acquisition of a ticket, and the price You paid for a ticket. Especially for a more obscure event where they dont have huge turnover of tickets. We do not control the information provided by other users which is made available through the Site. I was mislead by viagogo and have been completely conned out of this money. Due to the change in venue which is completely understandable, It feels to me I wasn't offered / or giving adequate advice support to get my tickets amended to attend the new venue. The OP never checked properly on either of their accounts if the listings were cancelled. We have the right to withhold payment or collect repayment if the event was re-scheduled or cancelled or if We have a good faith basis to believe such sales were unlawful or otherwise made in material violation of this agreement. safemoon price prediction 2025 . In its FAQ for Can I cancel my sale? Click here to get notifications about new complaints of Viagogo. By using our Site, You agree to accept this Agreement. Jason Ridout, Listing number [protected] Dear Justin, Unfortunately we have had to cancel your sale 9181945 of your Adele tickets. As part of the listing process, the Seller assigns a price to the tickets and provides information including but not limited to the event, date, ticket details through activation process, all in accordance with the process outlined in the help pages. 2.6 Making an Offer. Post author: Post published: June 9, 2022 Post category: how to change dimension style in sketchup layout Post comments: coef %in% resultsnamesdds is not true coef %in% resultsnamesdds is not true When We receive an offer by credit or debit card, We obtain an authorisation from the Buyer's credit or debit card equal to the price, booking fees and delivery fees for the tickets. Once the Buyer finds a matching ticket, the Buyer notifies Us with an "offer" that the Buyer is willing to purchase the ticket. The ticket was sold as 150 capacity, In the rare instance that a problem arises and the original ticket Seller does not provide You with the tickets listed for sale, viagogo will, in its sole and absolute discretion, review comparably priced tickets and offer You replacement tickets at no additional cost, or viagogo will issue You a refund for the cost of the tickets. Tickets sales must be fulfilled via the delivery method indicated at the time of sale directly to the Buyer and no later than the shipping deadline communicated to the seller at the time of sale (Must Ship By Date). 7.2 Copyright. 0. On the web site it claims I have been refunded so I cannot send an enquiry. During the purchase process, there was some small print saying "+vat and fees", but it wasn't until after putting in all my credit card details that the fees were actually stated. 6.4 Release. Comments: 0. viagogo Entertainment Inc, which is registered in Delaware, United States of America, offers a service on its Internet site at the address www.viagogo.com (hereafter, the Viagogo Platform) that brings together sellers (the Sellers) of tickets for shows or sporting events (the Tickets) and buyers (the Buyers) for these same Tickets. viagogo charge for cancelling sale viagogo charge for cancelling sale Posted at 07:21h in timber framing courses alberta by pastel silver overtone on brown hair Please use caution when using the Site and remember that there are risks of dealing with people acting under false pretences. At no time do We provide the Buyer's payment information to the Seller. I want a refund off $1393.43 you have taken my money! 1.4 Modification. You shall indemnify and hold viagogo and (if applicable) any parents, subsidiaries, affiliates, officers, directors, agents and employees harmless against all liabilities, costs, interest and expenses (including reasonable attorneys' fees) incurred by viagogo that arise out of any third party or governmental claim that involves, relates to or concerns (i) any local, regional, country, or international tax obligation or amounts due or owing under any tax regulation, law, order or decree or (ii) any dispute concerning the tax status of viagogo. To be a member of this Site, You must agree to accept the terms in this Agreement. Then I will be on the losing end of having the tickets nullified and not getting any payment whereas the buyer will get a refund. HAND Children are the Future. viagogo charge for cancelling sale - Hand.ngo You acknowledge and agree that (i) our patents, trade marks, trade names, service marks, copyrights and other intellectual property (collectively, "Intellectual Property") is and shall remain our sole property, and (ii) nothing in this agreement shall confer in You any right of ownership or license rights in our Intellectual Property. Thank you for using viagogo! 4.1 Double Posting and Removal of Tickets. . I have contacted customer service more than a dozen times without specific answers. Dear Justin, Unfortunately we have had to cancel your sale 9181945 of your Adele tickets. We still haven't reached peak Viagogo. You agree not to include in your delivery to the Buyer any promotional or other commercial material that is not provided or approved by Us, other than a Tax invoice if relevant and if requested by the Buyer and viagogo . This info does not constitute financial advice, always do your own research on top to ensure it's right for your specific circumstances and remember we focus on rates not service. After confirming I was happy to sell they sent an email saying that o needed to post them today (which is not possible as I am away). Order number: 9164448 You also grant Us a non-exclusive, transferable, worldwide, paid-up, royalty-free right and license to reproduce, modify, adapt, publish and display on the Site and on the sites of our marketing partners your descriptions of tickets listed for sale. What is the viagogo complaint handling process? viagogo does not take title to the underlying ticket and the actual transactions are between the Buyers and Sellers. The revised version of this Agreement is automatically effective after it is initially posted on the Site. Viagogo probably had to manually procure tickets on eBay or something. This Agreement incorporates by reference the following policies and documents also found on this Site: 7.4 Governing Law. Share your photos and videos with others to prove the truth of your words. viagogo charge for cancelling sale - interiorstate.com By Posted cordelia movie spoilers In the term oxidizing means whmis. After reading a lot of negative reviews, I had second thoughts. For Customer Service enquiries, please visit our help centre. viagogo AG is registered in Switzerland, Company No. 5.2 Violations, Termination and Suspension. I don't know if I need to talk. If You have a dispute with one or more members, You release viagogo and all affiliated companies, officers, directors, agents, parents, subsidiaries, legal representatives and employees from claims, demands and damages (actual and consequential) of every kind and nature, known and unknown, suspected and unsuspected, disclosed and undisclosed, arising out of or in any way connected with such dispute. Hi i am very annoyed and feel very let down by your team. As I do not buy concert tickets that often I had no idea this was a scam, payed for tickets was told would receive no later than 3 days before event had to send 4 emails only got a reply from 1, finally found your phone number on the day before concert and called then to be told don't worry? HERE IS THE MESSAGE U SENT - AND IT ISN'T RIGHT THE PARTY RECEIVED THE TICKETS AND WENT - I HAVE THE RACKING NUMBER AND PROOF THEY RECEIVED THEM - NOW PAY ME MY $900+ All sales are confirmed automatically, the Seller authorises viagogo and Paris Saint-Germain during the Listing process to de-activate the original ticket once it sells. If You do not qualify, do not use the Services. Submit a complaint and get your issue resolved. You are responsible for maintaining the security of your username and password and You are responsible for any action taken under your username or password. 2.15 Substituted Seat Locations. The Seller will be paid 5-8 days after event if delivery of ticket was successful to the buyer. How Is Technology Changing How We Treat avarey947? 1.1 Introduction. 5.2 Violations, Termination and Suspension. Event Information Order ID: 9181945 Ticket(s): Section 145 1, Row 16, (2 Ticket(s)) Event: Adele Venue: ANZ Stadium (Stadium Australia) Date: 11 March 2017, 19:30 Please do not reply to this message, as this email address does not accept incoming email. viagogo reserves the right at any time to modify or discontinue, temporarily or permanently, the Site or any part of the Site with or without notice. 6.4 Release. During the weekend I received an email declaring you do not have tickets and will be cancelling our event and refunding the money. You acknowledge and agree that the foregoing disclaimers and limitations of liability represent reasonable allocations of risk, and that the pricing and other terms and conditions of this agreement reflect such allocations of risk. This includes, without limitation, material that announces a website or invites the Buyer to visit a website other than viagogo, catalogues, business cards, business reply cards, bookmarks, coupons, flyers, solicitations or other marketing or advertising material. Sellers have forty-eight (48) hours from the time of sale of the tickets to Report a Problem if they are unable to deliver the exact tickets listed for sale. As part of our listing guarantee, should the sale not be fulfilled, viagogo reserves the right to charge the cost .
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