Colorado Springs is ranked number 42 on the company's list for bed bugs, it announced Thursday. It is served in the restaurant. Friendly and informative front staff. The following reports are from third party sources. Your contribution should be yours. Local, It is a very nice and reasonably priced Hotel. Taxes and fees that are shown are estimates only. Pizza, The Academy Hotel Colorado Springs has been welcoming Booking.com guests since Dec 5, 2012, Top Location: Highly rated by recent guests (8.9). Overall the hotel was very nice as was the experience. Colorado Springs Bed bug Reports Best Western The Academy Hotel Bed Bug Reports Recommended tips after hotel check-in: 1. Sign up and we'll send the best deals to you. A chef was available to make made to order eggs/omelets! We stayed here with our two kids. I really didn't know about bed bugs at the time. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Children 18 and above are considered adults at this property. So pets or no pets? The indoor pool was great, the bed's were comfortable. The phone in our room did not work so we could not call the front desk to let them know we needed certain items. Right now bedbugs are a problem here at home in Colorado and in all 50 states. Great value! Chapel Hills Mall is 1.2 mi away from this hotel. Staff was really helpful and friendly. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement. Liked: Cleanliness, staff & service, amenities, property conditions & facilities. It seems that communication was lacking in your case, I apologize. The Bed Bug PlanetSM Program makes no representation as to the truth and accuracy of any of these reports, they are collected from across the internet by the Bed Bug PlanetSM Search Engine. Bar is always amazing! I had stayed at this motel several times about ten years ago and was surprised to read a couple bad reviews on this site because my experiences had always been so positive. "That tells me right there in plain black and white that it's getting worse.". All of which have experienced no problems. As a result of your review, I am working with staff to better communicate with guests the circumstances at hand and reinforce our sincere desire to do everything we can to win the loyalty of each and every guest through Exceptional Service while also offering the best Value in Colorado Springs. we stayed there again over spring break, last week (March 2011) and we are all covered with bed bug bites and they are very uncomfortable! To get the overall score, we add up all the review scores and divide that total by the number of review scores we received. To edit a review youve already submitted, contact our Customer Service team. These professionals follow Integrated Pest Management (IPM) principles, which will include monitoring for any bugs that may havebeen missed during treatment. All rights reserved. Icon Color & Report Disclaimer File a new bed bug report at this location Great value!, Approximate prices in EUR for a 1-night stay, This property has taken extra health and hygiene measures to ensure your safety is their priority, Browse questions from guests for anything extra you want to know about the property, The property usually replies within a few days. It was great stay. Sarah Avrech of Severance, Colorado posted a video on Facebook of a bug crawling around on a tissue. For the money, this hotel was beyond worth it. The bathroom had poop on the toilet when we checked in. We verify reviews to ensure the traveler booked with Expedia Group. Room had some leaking issues at sink but was still very clean and fresh. Each review score is between 1 and 10. Expedia and the Airplane Logo are trademarks or registered trademarks of Expedia, Inc. CST# 2029030-50. Mountain View was decent but not sure its worth the up charge. The sink and tub did not drain/drained exceptionally slow when you turned the water on so you were standing in dirty water, or spitting your toothpaste out in a bowl full of water. The Academy Hotel has been family owned since 1982 and as a hands on owner, I take great pride in the overwhelming amount of satisfied and loyal guests we have built over the years. If the staff was better, the hotel would be an excellent place to stay. This place is such a gem!! Courtyard By Marriott Denver Cherry Creek, Holiday Inn Express Hotel & Suites Denver-Intl Airport (Tower Rd), The Inverness Hotel And Conference Center, Residence Inn By Marriott Denver Highlands Ranch, La Quinta Inn And Suites Denver Louisville Boulder, Courtyard By Marriott Denver Southwest Lakewood, Hyatt Regency Denver At Colorado Convention Center, La Quinta Inn And Suites Westminster Promenade, Hampton Inn And Suites Denver Cherry Creek, La Quinta Inn And Suites Denver Southwest Lakewood, Holiday Inn Express Hotel & Suites Alamosa, Crossland Economy Studios Colorado Springs. )Icon Color & Report Disclaimer, File a new bed bug report at this location. Yeah right! Breakfast staff not so hospitable. Use cautionwhen using pesticides and always follow label directions. This is a great hotel. Building itself is beautiful. This Hotel has been in my family since 1982 and I work hard to make sure my Hotel is it is very clean, comfortable and enjoyable experience. Nor could we call out in case of an emergency. We had dinner at the hotel restaurant and it was great as was the breakfast buffet the next morning. Liked: Cleanliness, staff & service, property conditions & facilities, room comfort. Our room was clean and stocked. We also missed the free breakfast because it ended at 9am. Yet when I called the hotel from an outside phone to book a room there were several rooms still available. It makes a great first impression, with its lobby atrium that features waterfalls, fireplaces, and stone-hewn walls. When I spoke to the hotel manager and asked that she either move me to another room or offer me a night at no cost she laughed at me. We all have bed bug bites all over us and they are very uncomfortable! (Click on the Red Icon to view detailed bed bug reports.) From complimentary high-speed internet to plush beds, this hotel has it all. The breakfast was awesome. Monday - Thursday 6am-9am | Friday - Sunday 6am - 10am It was unfortunate that the boiler stopped working and we had to move rooms which was inconvenient, but all in all a good experience. These little creatures inspire fear across our society, but Freeland is sharing his knowledge with News5 to help you avoid these bugs from taking a bite out of your skin and your wallet. Sincerely, John Wilkins/Owner. more. Bed Bug Planet SM Reports Embassy Suites Hotel Colorado Springs (719) 599-9100 7290 Commerce Center Dr Colorado Springs CO 80919. . more. The free breakfast was awesome, more than I was expecting in a free hotel breakfast. There were a lot of families with small children so that made for a very noisy hotel. All rights reserved. The free breakfast was awesome, more than I was expecting in a free hotel breakfast. Colorado Housing Connects can help you navigate housing information and resources. Though the lobby is lovely don't let it fool you! Please dont include personal, political, ethical, or religious commentary. On Mar 24 2011 Well. I felt like it was inconvenient for us to dine there or something. Great to have an omelette at breakfast! Grill/BBQ, Open for: News5 spoke with a local exterminator who is working to raise awareness and to help find the bedbugs before they find you. The Academy Hotel Colorado Springs 8110 North Academy Blvd., Colorado Springs, CO 80920 United States (USA) near Exit 150b a on I-25 (~0.3mi) View Map Reservations: 1-800-760-7718 Group Sales: 1-800-906-2871 3.5 Star Property Previous Next Check availability Very Good 4.0 /5 Based on 2959 guest reviews Show Guest Reviews Econo Lodge North Academy: BED BUGS - See 171 traveler reviews, 82 candid photos, and great deals for Econo Lodge North Academy at Tripadvisor. Location A 10-minute drive takes you to Pro Rodeo Hall Of Fame Museum. We all have bed bug bites all over us and they are very uncomfortable! Pet-friendly rooms are also available. On Dec 30 2010 sush81 wrote, I stayed at this hotel for almost a year and enjoyed it until I stayed in a room that had bed-bugs. Best Western requires special training of Housekeeping, Maintenance and Management staff on this issue. Colorado Springs, Colorado 80920 Local: 719-598-5770 | Toll Free: 800-766-8524 | Fax: 719-598-3434 Please see our partners for more details. After their trip, guests tell us about their stay. 8110 N Academy Blvd, Colorado Springs CO 80920 Super 8 U S A F A North 1.13 Miles Away 8135 N Academy Blvd, Colorado Springs CO 80918 Days Inn 1.15 Miles Away The manager told us they did not have bed bugs and we probably had an allergic reaction to the soap they used to wash the sheets. Surprisingly good place with an interesting main lobby / restaurant area. Prices are the average nightly price provided by our partners and may not include all taxes and fees. Just really not clean. easy access to the freeway. 1691070|4,1674130,1687860,1687860|3,1691070,1687990,1687640,1686320,1653460,1687140,1674130|5,1680920,1680920|1,1674130|1,1685250,1687300,1682710, The Academy Hotel Colorado Springs (Hotel) (USA) Deals, Personal or sensitive info (e.g. Breakfast, There is nothing classy about the way this staff treats it's guests. By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. I liked the layout for the bathroom area., Hotel was clean and had a pleasant clean smell. If bedbug cases are increasing locally, health department officials wouldn't know it. Review of The Academy Hotel Colorado Springs Reviewed March 24, 2011 We stayed at this hotel last summer, June 2010, and left with some bites on us all. Exterminators with the National Pest Management Association say the top three places they find bedbugs are in single-family homes, apartments, and hotels. The pool looked nice but didnt get a chance to enjoy it. Now what I didnt like about the hotel was the toilet in the restroom in my room was leaking water. I got bitten all over my arms and legs. Reserved 2 rooms, 1 king & 2 queens. The Academy Hotel Colorado Springs, Colorado Springs, Vacation rentals in United States of America, Vacation packages in United States of America, Cancel your hotel or vacation rental booking. Tenants and landlords - bed bugs in residential premises. Seafood, Prices are the average nightly price provided by our partners and may not include all taxes and fees. Room 238 had bedbugs. Front desk amazing. 719-260-18005580 Tech Center DrColorado Springs CO 80919, This Lodging Facility is NOT a member of the Bed Bug PlanetSM Prevention Program and may have third party reports regarding bed bugs which were not verified by our Professional Inspectors. Oh, & rooms were almost sound proof! Rating 10 - Excellent. Oh, & rooms were almost sound proof! American, Dinner, "One call per month and I was pretty happy. All rights reserved. I have never received such terrible treatment in my life!! Additional sorting options might be available (by type of traveler, by score, etc). Called back immediately to report and the GM called back fe. The front desk staff was excellent as was the staff at the restaurant, although our waitress could have used some additional training, or was new, either way, she got the job done, but wasn't as good as she could have been. The Academy Hotel Colorado Springs takes special requests add in the next step! From: The east and west. In addition to the above, The Academy Hotel conducts regular and routine inspections and never come across any evidence of bed bugs in the Hotel. Amazingly clean. Travelers may receive a savings voucher when they submit a review. This hotel was highly-rated for its very comfy beds. I felt like it was inconvenient for us to dine there or something. 8110 North Academy Boulevard, Colorado Springs, CO 80920, United States of America I liked the amazing breakfast! Was not really expecting housekeeping but they did come during our 3 day stay. * Complimentary Breakfast: Please enter a valid email address. Loved the breakfast! Very nice staff EVERYONE!! These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. Free public parking is available at a location nearby (reservation is not needed). We had to stay for most of the afternoon because of a zoom meeting my husband had, and we were allowed a late checkout from our room, then stayed at the pool and sitting area for a few hours. I then contacted the BBB. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Disgusting! The front desk staff were excellent as well as the Hotel itself. Colorado Springs, Colorado 80920. * 24 Hr Cancellation Policy, The Academy Hotel | 8110 N. Academy Blvd. Such a treat! The gym was small but it was also nice and clean but it didnt have anything to wipe the equipment down after use. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Built in 2017 as an exclusive couples romantic getaway. 0.1 miles from Fairfield Inn & Suites Colorado Springs Air Force Academy Free Wifi Free parking Top Rated Breakfast included 2022 Best Western Plus Peak Vista Inn & Suites View Hotel 2,477 reviews 0.1 miles from Fairfield Inn & Suites Colorado Springs Air Force Academy Free Wifi Free parking Special offer Visit hotel website Breakfast included Welcome to our newly updated hotel. Lift and look for all bed bug hiding spots, including underneath the mattress, bed frame, headboard, and furniture. This hotel exceeded our expectations. The manager told us they did not have bed bugs and we probably had an allergic reaction to the soap they used to wash the sheets. I would recommend it if you can handle the unfriendliness of the staff. Once booked in the room was great, the atrium was very pleasing, a huge fireplace with free daily newspapers. This is the version of our website addressed to speakers of English in Canada. Omlet station was great the rest of the food cold and old. High Ridge Manor Apartments 13445 W. National Avenue New Berlin,WI - 53151 (262) 789-9588 Please note that a deposit fee is charged per night at this property. Ideally, we'd publish every review we get, positive and negative. The breakfast was excellent and free but the staff during breakfast was totally rude. "We've done $2.5 Million homes. Posts are solely the responsibility of their respective authors. Immediately upon receiving this complaint (emailed to the Hotel), the Hotel Manager called a 3rd party certified Pest Control to company to inspect the rooms this guest stayed in. Sincerely, John Wilkins/Owner. A water pipe burst in the B wing which forced us to move all of our weekly guests to the A wing which is also the pet friendly wing. Breakfast buffet daily. Very basic lodging -- seems to be a magnet for kids and families due to the pool that is right in the open by the dining. Contributions should be travel related. - Terms of use - Privacy - Disclaimer. NEVER again! Now the cons. The worst bed we have every had. Breakfast was above expectations, and the restaurant was on point. "Bed bugs can be present in any hotel no matter how expensive the rooms may be. The pool was nice and warm The guests that have stayed in those rooms since this guest checked out have all not experienced any problems either. Bed Bug: The Academy Hotel Colorado Springs - See 3,282 traveller reviews, 509 photos, and cheap deals for The Academy Hotel Colorado Springs at Tripadvisor. Tripadvisor performs checks on reviews. A chef was available to make made to order eggs/omelets! I would definitely stay again! The place was super clean. Unfortunately, he was the only one during our stay there that was friendly. Basically got one night free with purchase of one night compared to other Hotels in same area. Colorado Springs, CO 80920 US 800-766-8524 Reservations@TheAcademyHotel.com Reservation Summary . Pool area was poorly lit but was heated. It's a situation you hope you never have to deal with, but more and more of our neighbors are waking up to find evidence of bedbugs. The Academy Hotel | 8110 N. Academy Blvd. Review tags are currently only available for English language reviews. I thought since we found a bed bug in our bed they would be worried about making sure we were comfortable somewhere else. I liked the layout for the bathroom area. <[emailprotected]edbugregistry.com>. Made to order omelettes! The view of Pike's Peak from our room was amazing. Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate. COLORADO SPRINGS, Colo. -- A claim of bed bugs at a popular Colorado resort is being directly disputed by the resort itself. Review of The Academy Hotel Colorado Springs Reviewed September 27, 2021 Stayed in room 111. The place was very cute and cozy. With the atrium and the numerous water effects, reminded me of the Best Western Cow Palace Inn in Lamar Colorado in the 1980's and 90's when it was in its' hayday when Dave Eddleman owned it. Bedbugs have become such a concern in Colorado last summer state leaders passed a law to clarify the responsibilities of landlords and tenants when it comes to reporting and dealing with bedbugs. I was not told that the rooms all along the hallway we being renovated. 4300 Cherry Creek Drive South Denver, CO 80246, Colorado Health Information Data Set (CoHID), Office of Public Health Practice, Planning, and Local Partnerships (OPHP), Air Quality - Monitoring, Modeling and Data. Something went wrong please try again later. Please see our partners for more details. Prices for cribs and extra beds aren't included in the total price. Elevate your luggage on a luggage rack away from the bed and wall, since bed bugs can often hide behind head boards, artwork, picture frames and electrical outlet panels. The Hotel has a regular pest control program in place. Basically got one night free with purchase of one night compared to other Hotels in same area. When I checked in I paid in advance for a one week stay at a special winter rate. NEVER again! A great pool in the lobby which is nice for kids. Freeland says in his experience people who are buying used furniture are seeing some of the worst infestations. But the complaints stop there. Was not really expecting housekeeping but they did come during our 3 day stay. So what can you do to guard against bringing these bugs home with you the next time you travel? If the staff was better, the hotel would be an excellent place to stay. wilkins1691, Owner at The Academy Hotel Colorado Springs, responded to this review, This response is the subjective opinion of the management representative and not of TripAdvisor LLC. Good inexpensive place to stay with a very good staff. The room was large, 900 TV channels and reception area inviting. NEVER again! This review is particularly disturbing since The Hotel Manager and I have had a number of conversations with this guest and had sent her the written confirmation from the 3rd party certified inspector that there was absolutely no evidence of any insects or more specifically bed bugs in the rooms this guest spayed in. Lock in a great price for The Academy Hotel Colorado Springs rated 8.2 by recent guests! They are also responsible for the costs associated with eradicating the unit of the pests. The mountain view is stunning. (Click on the Red Icon to view detailed bed bug reports. NEVER again! Location off highway was amazingly easy. 2015 The Academy Hotel, Inc. All rights reserved. I then contacted the BBB. I was not told that the rooms all along the hallway we being renovated. It is my hope that you see fit to give us a second chance to win your valuable business back. Call 1-844-926-6632 or visit, Steps to prevent and control bedbugs are available from the. Booked this on a major travel site for an incredibly low price. I want to recommend this hotel, but I just can't considering the staff issue :(P.S.-- The pool was warm on the weekend, and FREEZING during the weekdays. 78 out of 2735 reviews" ". Weird. I didn't know there wasn't a lunch option on-site, but have enjoyed dinner there when not out down the road with the family. Select dates to see this property's availability and prices, Food: I love that they tell you how to get to our room. This response is the subjective opinion of the management representative and not of TripAdvisor LLC. Copyright 2020 Scripps Media, Inc. All rights reserved. While they may not be visible at first, bed bugs could be infesting your Colorado Springs, Colorado home, local furniture rental store, hotel, or apartment. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details. The guests that have stayed in those rooms since this guest checked out have all not experienced any problems either. The Academy Hotel, Colorado Springs is a family owned and operated full service, pet friendly hotel. Nice spacius and clean Having found no evidence of bed bugs or any other insect, the Manager went further and called previous guests who have recently stayed in those rooms. Is there a laundry facility in the hotel? Excellent breakfast. This service may contain translations powered by Google. Sincerely, John Wilkins/Owner. In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. We were told there was a hot tub at the hotel - there was not one. I always enjoy staying here! This review is particularly disturbing since The Hotel Manager and I have had a number of conversations with this guest and had sent her the written confirmation from the 3rd party certified inspector that there was absolutely no evidence of any insects or more specifically bed bugs in the rooms this guest spayed in. Guests are required to show a photo ID and credit card upon check-in. Welcome to Colorado Springs Marriott Stay at our pet-friendly hotel in Colorado Springs, CO Colorado Springs Marriott is reinventing the way you travel with their guest rooms, meeting spaces and state-of-the-art fitness center. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Such a treat! Thanks! Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services. I never swim with my kids because I hate cold water and was able to swim with them for hours. NEVER again! Survey surfaces for signs of an infestation, such as tiny rust-colored spots on bed sheets, mattress tags and seams, and bed skirts. hekkles 4 5 Bed Bug Review of The Academy Hotel Colorado Springs Reviewed March 17, 2017 via mobile As a military family most every business in the area is vet accommodating to military not here. Lift up each headboard an lay it on the bed. Room was a nice surprise- nice size, comfortable beds and chair. When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more. Rooms hallways ,pool area, dinning area. Colorado Springs, Colorado 80920 Local: 719-598-5770 | Toll Free: 800-766-8524 Fax: 719-598-5965 . Kids will love the heated pool. When I checked in I paid in advance for a one week stay at a special winter rate. Pick up the mattresses in the rooms and look under it. The room was not very clean. Want a great night's sleep? The facility was a great experience for the modest price., They have a wonderful breakfast bar. Is the indoor pool heated all year round? Disgusting!More, Both Best Western and the Academy Hotel take this type of complaint very seriously. The Academy Hotel Colorado Springs 8110 N Academy Blvd , Colorado Springs, Colorado 80920 855-516-1090 Reserve Lock in a great price for your stay. With more than 8,000 square feet of banquet space, our Colorado Springs hotel is the perfect venue for weddings, reunions, business meetings, or any special occassion. We went back to the area for spring break and decided to stay there again because of the location and price. We all have bed bug bites all over us and they are very uncomfortable! Rooms were clean and comfortable Great location, great amenities. This is not a rash, these are bites! Colorado Springs CO 80919 This Lodging Facility is NOT a member of the Bed Bug Planet SM Prevention Program and may have third party reports regarding bed bugs which were not verified by our Professional Inspectors. Nice spacius and clean Hotels With Bed Bugs in Colorado Springs, CO About Search Results Sort: 1. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated. Booking.com does not accept responsibility or liability for any reviews or responses. The check-in was fast and easy. The bathroom had poop on the toilet when we checked in. I stayed there one more week and asked if they could assign aRead Full Report at www.tripadvisor.com, View other locations in Colorado Springs, Colorado - USA, 2011-2013. There are live plants and seating areas around a fireplace and an indoor pool that does not smell like chlorine. (Click on the Red Icon to view detailed bed bug reports. You may either dine in the restaurant or take your breakfast to go back to your room. Which is very unfortunate because it is a comfortable, clean, nice looking hotel and a great value. Along with the certified pest control expert, the Executive housekeeper, Maintenance engineer and Hotel Manager (all of whom have passed Best Westerns class on how to detect infestation and the procedure if found) conducted an investigation which includes careful inspection of the mattress and box springs as well as removing the headboard from the wall.
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