Information given for the potential transaction was not true. ", "I had back surgery and needed a low-impact workout and a way to strengthen my core. Surveillance of the spa continued in late October 2018, when the VBPD and Homeland Security installed a camera on a nearby telephone pole to monitor the exterior of the business at all times, the lawsuit goes on, noting investigators that month dug through the spa's trash and found evidence they included in a November affidavit. When you choose Master Spas, you also receive our full support and the support of our worldwide network of independent dealers and contract service centers. Based on his recommendations, I've been looking at Master Spas which seem to have good reviews on Consumer Affairs but seem to get shit on in various forums, largely due to their sales tactics. An internet search on Master Spas's website revealed that Aqua Haven, located in Oklahoma City, Oklahoma, was a Master Spas dealer serving Kansas residents. Find a dealer. After ordering a hot tub from the spa show the wife and I were told it would be delivered the next week. I got four kids under four. Corporate Advocacy Business Remediation and Customer Satisfaction Program. At no time did the tub come in contact with anything so how are the scratches my fault. Water purification system to remove microorganisms and heavy metals. It's been leaking since we got it. That was how well it went. Heres how it works. This is a complete and total lie. I had a feeling they were initially overpriced, but the tub looked top quality to me. Swim spas in the Michael Phelps Legend Series have a 10-year standard warranty on the spa structure, a seven-year warranty on the shell surface and a five-year warranty on plumbing. It only took six months to getbthat problem resolved. Yes, I was told that "no chemicals" were necessary, but I honestly never believed that. Master Spas, Inc. Spa Pool and BBQ Show Summary. Each tub comes standard with a MasterForce Bio-Magnetic Therapy seat and a StressRelief Neck and Shoulder Seat. With the Master Spas range of ultra-therapeutic hot tubs and swim spas, it is. They supposedly came to fix it. Designed with premium features for exceptional hydrotherapy. Master Spas is a manufacturer of spas and related products, and we stand behind every product we produce pursuant to those representations which are stated . Katie is a journalist who covers everything from hobbies to luxury travel and wellness. We have one of the largest Spa and Hot Tub showrooms in Texas. Your essential guide to planning for the installation of your Master Spas hot tub or swim spa. Find the perfect hot tub or spa for your home today! I use the spa every day. It worked out well. This is our second Master Spas that we have bought from them, and weve always had great service from them. They've been in business for just over 60 years. The Commission's investigation process identified Master Spas manufacturing and . Three jet types are used in the Clarity line, seven in the Healthy Living and Twilight lines, and all eight types are available for the MP Legend line. Swimming. If left running, the pump will turn off after 15 minutes. Master Spas sold or offered for sale portable electric spas in California, during the time period of July 2015 to July 2017. the USA, Visit the Michael Phelps Signature Swim Spas website. But its weird because once you get online, youre dealing with national MasterSpas and not the local company. Owner Vince Primo told Channel 2's Amy Davis by phone that a series of hardships that began after Hurricane Harvey were insurmountable. There are four luxury hot tubs in their MP Legend Range, named after the 23-time Olympic gold medalist Michael Phelps. When it arrived there were scratches on the top of the spa. The spa is on my back patio but I built a hot tub house around it. Over 2 years old and no problems what so ever works great. We had the companies narrowed down between Master Spas and ThermoSpas but we had an awful experience with the salesperson from ThermoSpas, which sent us over the edge. There are 9 models : The HL 616 and HL 624 each sit up to 3 persons. It might have been last year's model, but I got it for 13,000 and it was selling retail for 24,000. Primo Hot Tubs and Spas was a BBB-accredited business with no history of problems. Again? Instead, we reckon that Master Spas hot tubs have the edge on other hot tub brands when it comes to a variety of prices and sizes. It's relaxed us a lot more being able to go out in the hot tub in the evening prior to going to bed. If you need help with the Public File, call (713) 778-4745. There was steam shooting out the sides like a kettle was boiling!! Enjoy reading our tips and recommendations. Its my meditation opportunity. With their tagline Americas finest hot tubs, the Master Spas hot tubs set standards high from the very start. Its easy to step in and out of the spa with that. Come by and see us. Carnival Secures $2 Billion Multi-currency Revolving Credit Facility. They haven't reimbursed us. How do I know I can trust these reviews about Master Spas? Starting at $6,000, they dont have the cheapest starting point, but for hot tubs in the mid-level price range, they perform very well, and the hydrotherapy is a big plus. 715 P Street I'm also specifically trying to decide if the Twilight series is worth the extra cash over the Clarity line. the USA, Visit the Michael Phelps Signature Swim Spas website. According to the website, hot tub prices start at $6,000, which isnt the cheapest of the hot tub brands weve reviewed. Its easy to do. You can find contact information for your local hot tub dealer using our dealer locator. Company website run by crooks outside USA pretending to be in USA to get USA money taking your hard-earned dollars funneling it to the country of Peru, Better Business Bureau of South Florida BBB of South Florida Andre Amaro and the BBB of South Florida are harassing me and my small business! And we weren't allowed to wet test it. Old school hot tub. Since Channel 2 started looking into this story in April, Master Spas has reached out to every person who complained to the BBB that they were owed money or a hot tub andhas successfully resolved those issues. The company had already sent all registration paperwork for our pool in oct. We believe the pool was simply given to another customer when it arrived.. After another week of delays was told pool would be in dec 29th. and our Try changing your search parameters. Enjoy better daily living from the comfort of your own home with a Master Spas premium spa solution. This kind of defeats the purpose of a Bluetooth system when you have to constantly leave your device on the side of the tub so the system can work. The case status is Pending - Other Pending. Our expert reviewers spend hours testing and comparing products and services so you can choose the best for you. California Energy Commission America's SPA-MART provides a wide range of spa covers, spa cover lifts, pool covers and hot tub cover lifters at affordable prices. Top Ten Reviews is part of Future US Inc, an international media group and leading digital publisher. Spot treat any stubborn mineral buildup with white vinegar or a Magic Eraser. Legendary performance for those who don't believe in second best. Who's crazy enough to start this website? So much so that my local supplier don't even carry the stuff anymore. I'm looking at purchasing a hot tub for the first time and am having a hard time finding unbiased information about spas in genera. I bought my Healthy Living Master Spa at The Cedar Park Center Spa Expo in Cedar Park, TX in June 2017. Spa was delivered in May, 2010. I'm trying to call Master Spas to cancel the steps because they're supposed to give them to me when they come in. Will be looking at Amazon to buy supplies from now on." The jets are also uneven. I'm going to be filing a complaint about that because it wasn't explained ahead of time to us and I'm very disappointed. Refining your search to only include the models that meet your size and budget is an excellent place to begin your hot tub buying journey. Super value, wonderful therapy. With so many options, finding the perfect hot tub can feel overwhelming. Master Spas of Wisconsin is the premier dealer for Master Spas hot tubs and swim spas, located in Appleton and Waukesha, Wisconsin. I videoed the whole visit. Photo: jacuzzi.com. Why Ripoff Report will not release author information! and swim spas easy to enjoy and If you have the front ones on, the right one comes out harder on the bottom. Master Spas mid-range spa series is the Healthy Living Hot Tub line. The manufacturer's line has four series of hot tubs, each of which contains multiple models. However, has been a pain to buy supplies. Does anyone have any experience with either of these. In most of the hot tubs, waterfall features, a light system, and a noise reduction system come as standard. This is ClassAction.org's current list of open lawsuits and investigations. Swim, jog, walk, and exercise in water without the stress gravity has on your body. All of our hot tub, swim spas and portable spas are full of top-of-the-line features and healing hydrotherapy. Master Spas invested $15.3 million in 2019, building a new 166,000-square-foot swim spa factory and expanding the acrylic spa factory. So, I think it was a good value for the price. Davenport called the manufacturer of pool & placed other customer pools ahead of ours. "Factory or Dealer Reps" information about the product construction, product value etc. When we went to the Master Spas dealership to talk to them, they were very helpful in answering our questions and showed us some of the products they had there in store, and that sold us. Master Spas, the company that claims to be the world's largest swim spa manufacturer and the largest hot tub manufacturer, was founded in 1996. The contractor Master Spas uses makes appointments and then cancels or finds excuses why he cant come out that day. It has a number and variety of jets and the ability to adjust the pressure from them, and on top of that, its just so nicely made, and such good quality. The spa was supposed to come with steps and they didn't have any when they delivered it. At Master spas of Toronto, we have helped thousands of families escape their hectic lives. Share. We look forward to each day of pure joy! The Hotel Resonance Taipei, Tapestry Collection by Hilton is a luxury hotel in Taipei with a spa and fitness centre. Shop all models, or narrow your search using the brand, size and price filters, to find hot tubs that fit your criteria. I was inquiring about suction covers which would fit my 2008 hot tub. 25 models to choose from. Master Spas creates a variety of hot tubs to suit different needs and budgets. Their advanced hydrotherapy features are also a huge benefit. I have to say I love the Spa, but have had yearly issues from day one! Your local dealer will assess your site and your requirements before presenting you with recommendations and prices. So being able to jump into that right after basketball, it's just wonderful. I am a big fan. I'd like to know what people think of Master Spas quality compared to, say, Jacuzzi or Actic Spa. Two bodies of water: A hot tub on one side, a swim spa on the other. Spring 2011- the heater went bad. Master Spas has four hot tub collections, including the Michael Phelps Legend, Twilight, Clarity, and Getaway. The Master Spas LSX is an awesome tub! I talked to the people out of Ann Arbor, Michigan. In January, the Houston office started receiving complaints that Primo was months late delivering the tubs customers had paid for. It has wonderful accessories that can allow me to get total fitness. Ideal for swimmers, athletes, and fitness enthusiasts. One of the LED lights, which hadn't worked properly for about two years (but didn't really bother us) was cracked and leaking. Whether you want to visit the showroom or explore your options with a virtual tour or video consultation, our network of dealers can help you find the best swim spa for your space and needs. We are proud to support these athletes as they strive to win their day. lawsuit. Master Spas is a Fort Wayne, Indiana, based company who manufactures portable electric spas. The clips came off. If you paid Primo Spas for service or for a spa that you have not received, call (713) 561-2522. Currently, "at least 800 lots" have been constructed already and 400 more are in the process of being . They were easy to work with. But I dont miss it because I don't want to hear that noise when I'm in there anyway and if you have the jets on, you have to turn it up even more. They replaced filters, Great! Michael Bongiovanni in their official portraits. The list is updated frequently, so check . My blocked drain grossed me out everyday, so I tried this clogged sink hack, I live in an all-girls flat: here's how the VacTidy Blitz V8 vacuum handled our hair, What dryer settings should you use? Master Spas has also agreed to a compliance plan to test and certify each basic model to the Database before continuing to sell into California. If you're an existing owner and have not done so already, please register your product to better assist us in supporting you. They had the audacity to try to charge us for the -- we told them right off the get-go, "This is a faulty product and we want it off the property. First Name*. Fort Wayne Indiana, Ricks Pool and Spa Ricks Pool and Spas Corona California, Master spas Failure to complete warranty work Fort Wayne Indiana, Master Spas Ron - Hollister Salesman Bait & Switch - False Advertising Ft Wayne, Indiana, MASTER SPA HOT TUB STORE RIP ME OFF FOR $6000.00 DOLLARS Ft Wayne Indiana, Rhiel Supply Ha talk about a disapointment Youngstown Ohio, National Pool And Spa ripoff Went under and my tub was financed for 7400 and gave me to hot tub Eastlake Ohio, Master Spas I've received a check for $2,996.85, said that I won in a British Lotto held in London, England. west cester spas were on time to the second. Sold a defective spa. Fri. 8AM 12PM EST 2138 W Wisconsin Ave Appleton, WI 54914-3115. Master Spas mercenary sales representative contracted for the weekend event and paid on commission did not give accurate, true, real and unbiased information as assumed. Theres no upfront costing on the website, but the guide prices are also helpful in navigating the many different options available. We ordered it on my wifes birthday, which was March 8, and we didnt have the hot tub installed until October 29. Unsubscribe at any time. The Master Spas H2X fitness spa can also be used as a hot tub. Master Spas also has a MasterBlaster Foot Therapy jet system available for its two higher-tier lines, which uses 28 nozzles in two jets for a reflexology-inspired foot massage. The Wisconsin Department of Justice has filed legal action against a firm that sells spas at Wisconsin State Fair Park, alleging the firm failed to tell customers . So, if Im spending extra $50 a month on my electric bill for a few months, that's very well worth it. Master Spas is a manufacturer of spas and related products, and we stand behind every product we produce pursuant to . Master Spas reserves the right to change product specifications or features without notice. The guy replaced those wrong so we had to put them on. We want your experience to be as relaxing as possible. From the start, the circulation pump was bad. The company is continuing capital improvements in 2021 with . Find out more about how we test. HOUSTON Consumers just wanted to relax in their very own hot tub, but they say they were more stressed out after paying a local business that never delivered the product. Ideal for small spaces and aqua therapy, "My husband and I debated whether to put in a pool but decided that we didn't want to wreck a large part of the yard in order to do so. Geared towards hydrotherapy too, they aim to target complaints like muscle and joint pain. Master Spas has a good selection of hot tubs and spas, particularly in the entry- and mid-level price range, which makes it our top pick for affordable models for those looking for a little indulgence on a budget. Ripoff Report | Complaints Reviews Scams Lawsuits Frauds Reported. We looked at every other competitor before we bought that, and it seemed to be, by far, the best value. Operating out of a state-of-the-art 27 acre manufacturing campus, they are the largest swim spa manufacturer in the world, and one of the largest portable spas and hot tubs manufacturers in the country. So, with th Master Spas sells a variety of hot tubs and swim spas that are excellent for relaxation or staying in shape. In fact, I wouldn't trust a "no chemical" hot tub in fear of bacteria. The HL 620 and HL 630 sit up to 4 persons. It was installed without problem, and I've (along with a few lucky ladies) have thoroughly enjoyed the spa now for over 6 months straight. HaveFun Spa is a Thai massage therapist located in No. How those businesses take care of those complaints is what separates good businesses from the rest. New York, Our Master Spa Legend Series hot tubs are ultra-premium hot tub spas, which look and feel luxurious with high-end parts such as Master Spa . We're thoroughly pleased with what we purchased and we would not do anything differently if we had to do it over again. For more information about reviews on ConsumerAffairs.com please visit our The Bluetooth system which was an add on, has no tuner feature and only works if you have a mobile device within 10 feet of the tub. 8.25 from Premium Wholesale at a travelling Expo show they had and I absolutely love it! Thank you so much for the feedback! the USA, Visit the Michael Phelps Signature Swim Spas website. Master Spas, Inc. Spa Pool and BBQ Show Sold a defective spa. Since the very first week there has been a cloudy white film on top of the water . Next, the the fall set in I went out on the fist morning of frost to see how my cover was sealing. Dimensions 231" x 94" x 60" (587 cm x 239 cm x 153 cm) Gallons 2,325 (8,801 L) Jets 45. Master Spas also obtained at least one brochure for Premium Leisure's "Leisure's Edge" spa line, containing photographs of spas embodying Premium's design . Master Spas At Master Spas, we understand that your hot tub or swim spa has to meet your unique needs. Master Spas uses its EcoPur Charge Filtration and Ozone systems in all hot tubs, with optional upgrades to its Mast3rPur System and QuietFlo Water Care System, except in the Clarity line. The valves, also the things that you spin with your hand to adjust the speed popped off. The mid-level hot tub ranges are Clarity and Twilight. MT. Justin Linden, the lawyer representing the group,said the claim will be issued in the coming weeks. Master Spas offers a wide variety of hot tubs and aims to satisfy everyones likes and needs. Weve had it for about three and a half months and were in it probably every day. If you don't add chemicals pretty much daily, the water gets gross. Current owners can also request service using the online service request form. We're so thrilled to hear that you and your family are enjoying your TS 8.25. It also features free WiFi, a coffee shop, and a 24-hour gym. He said when he closed his doors, the business had less than $2,000 in its bank account. I have been trying to contact them with no reply to my emails or phone messages. Select any spa to learn more about its unique features. I contacted the sales rep ***** via . High Performance, Air-injected Swim Current, Adjustable Speed. Please email our customer service team with your spa serial number to assist you if possible. Energy-efficient and built exclusively in the US, Master Spas hot tubs have the technology and design standard that youd expect from hot tubs built in a US factory. All business will get complaints. A man who was punched and kicked in the head by the two Atlanta-area police officers during a traffic stop nearly five years ago has reached a settlement with the . "There was no type of communication with the consumer.". Master Spas is the only hot tub company we reviewed that uses magnet therapy in its products in addition to hydrotherapy, making it a rival for Bullfrog Spas (opens in new tab) in massage therapy. Creating your dream backyard oasis should be simple. This alternative to a pool has benefits for you and your entire family. I got a new one and they delivered it and got everything going in just a short amount of time. By March, they had received a flood of complaints. Well you've come to the right place! I love my spa. 98 /case Save up to $100 on your qualifying purchase Apply for a Home Depot Consumer Card. Master Spas does not recommend you winterize the hot tub. The hot tub was like an investment in family but also an investment in wellness. Taiwan North Taipei City Gay Spas / Gay Massage, Joooint. I love the lights at night.
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