If youre trying to sign in with a Microsoft account and getting an error saying, The Microsoft account you entered does not exist, this post will help you figure out whats going on. I haven't been able to find a way to set that up right out of the box, though. Choose from the options provided on why you need a password reset, then click Next. For example, trying to use a personal login for a business-only service. If you are trying to sign-in after a long time, then it is possible your account has been deactivated or even deleted. One last method would be to sign in to your email associated with your Microsoft account. I am attempting to get a password to open Microsoft but it Clear the cached data to refresh the login portal using the below steps. As Windows says during config 'One account for everything' That is no longer true, I have to jump trough hoops and create a 'personal' account meaning that I'm acting in the name of the user which I really don't like but it was totally fine for a professional account. Communities help you ask and answer questions, give feedback, and hear from experts with rich knowledge. If you forgot your Microsoft account password, follow these steps. How do I align things in the following tabular environment? Click on More options, illustrated by three dots. It says my account doesn't exist, WHILE I AM LOGGED INTO IT. Below are the prevalent ones: An account that your workplace or school provided may not have a Microsoft account associated with it. "That Microsoft account doesn't exist. I DO NOT WANT MY WORK LINKED TO HOME. This is madness, I enter an email address and the setup says that the account does not exist, so I click on "create a new one" which takes me to the create account screen with the email address pre populated where it then says that the account already exists and I should use it to log in !! This is extremely frustrating. Choose the account you want to sign in with. If youve come across other solutions to fix this problem, you can help the Windows Community by listing the troubleshooting steps in the comment section below. If by any chance, the email address in question has been swapped with a new one, the original email address then becomes an Alias. Once the account has been created, you can start using that Microsoft service again. This software will keep your drivers up and running, thus keeping you safe from common computer errors and hardware failure. Because the type of Microsoft account youre trying to use is not the type of account needed for that login. Earlier today, that same email address was used to log into that same machine, but with no local admin account present at that point. Enter a different account or get You can unsubscribe at any time, of course. Account "doesn't exist" when logging in - Microsoft Community He has work experience as a Database and Microsoft.NET Developer. Here are three major reasons apart from the probability of the account id doesnt exist. The services that require the use of this ID include OneDrive, Outlook.com, Xbox Live, and Skype. Recover your account by requesting a password reset. Hope this helps someone. See, Step 2: Check products or services where you used your Microsoft account. Type the requested information and selectSend code. All kinds of mismatches or incorrect inputs can also lead to Microsoft saying that the user does not exist, even if it actually does, or at least it did at some point in time. This is absolutely maddening. If you previously set up security info on your Microsoft account, you can use this option to retrieve your username. Alias account; Mistyped Email address; Deleted account; 1] The person is logging in using an Alias. From there, check to see if your device is enabled. But every time, I got this error: "That Microsoft account doesn't exist. I can also use a dummy Microsoft account to initialize the PC and then create a local account afterward to eliminate the dummy account and end up with no Microsoft account for the PC. Enter a different account or get a new one." Do not use an account name from another type of account. I had to open Microsoft teams logging in with a personal account (in this case it was an @harsh.com .com account.) Please help. Choose the account you want to sign in with. The email or username you entered does not exist. Windows is telling me that the Microsoft Account does not exist, but I am logged in with it on another computer and also on this forum. It says that Microsoft account doesn't exist, but upon creating a Cache in the Safari browser stores website data, which can increase site loading speeds. Clear browser cached data on Microsoft Edge. The most common problem weve seen is trying a personal Microsoft account login to access a business/education only service. There are various factors that can cause the Microsoft account doesnt exist issue. Additionally, an Xbox Gamertag cannot be used to sign in to a Microsoft account. Stack Exchange network consists of 181 Q&A communities including Stack Overflow, the largest, most trusted online community for developers to learn, share their knowledge, and build their careers. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); If you have a tech problem, we probably covered it! If you get a message from Microsoft that says your account is locked, use our automated self-help to help you unlock your account, and connect you to a support agent if necessary. We won't spam you. Microsoft account doesn't exist 6. If you try to login with an email setup for either type of account, the user might be asked which account you want to use. Follow the steps if youre an admin user to see if the device in question is enrolled; ensure you are aware that the user device is company authorized. If you are trying to sign-in using a Microsoft account, and you receive an error that saysThe Microsoft account you entered does not exist, then this post will help you understand the problem. Tip: This option won't work if you don't have security info set up on your account or if you can no longer access that security info. How To Choose Knowledge Management Software For Windows. Some PC issues are hard to tackle, especially when it comes to corrupted repositories or missing Windows files. From an existing and active e-mail address, send an email to the user ID in question to see if it will bounce back (mailer-daemon) or get delivered. The computer is not part of an Azure AD domain and the accounts are not Microsoft accounts, yet, they can log in straight into the computer. I worked around it.. How to Fix User ID You Entered Does Not Exist on Windows 10 - MiniTool Time-saving software and hardware expertise that helps 200M users yearly. When I sign in with Mojang it says that I have migrated my Mojang account over to microsoft, but when I try to sign in through microsoft it says my account doesn't exist. Make sure that account details are correctly spelled and that the appropriate characters are used before hitting sign-in. We recommend installing Restoro, a tool that will scan your machine and identify what the fault is.Click hereto download and start repairing. Send a test E-mail to the supposed user ID. I register with my organization email but when i try to log in its showing That Microsoft account doesn't exist. Amazingly both messages are right but not well worded. Once the steps above have been completed, you should be able to log in to your Microsoft account. I am not using Outlook anymoreOn Mac the Search function also was not working. A user had this problem (situation description follows) and what worked for me was to remove her secondary/personal, @harsh.com .com account (which was created when the laptop, a consumer model purchased at a big box store, required a Microsoft account to perform initial setup). This is after creating the O365 email account for the user without issue. The Microsoft account you entered does not exist - The Windows Club How can a Microsoft account login (email address) both exist and not exist at the same time? So, lets see what can possibly trigger the issue. Then we were able to add the workplace user. Business Tech Planet is owned and operated by M&D Digital Limited, company number 12657448. Business Tech Planet is a participant in affiliate advertising programs designed to provide a means for sites to earn advertising fees by advertising and linking to affiliated sites. Microsoft Account Doesn't Exist But it does!?!? : r/Office365 - reddit 7 Easy Fixes to User Does not Exist [Microsoft, Outlook] - Windows Report FIRST: carefully check that the email address is exactly correct. It definitely is an Office 365 account that was being used to log in in the previous computer. Microsoft doesnt explain that difference very well, or at all. You can also verify by asking close contacts to whom you have emailed from that account. "}}],"name":"","description":"A Microsoft account reset will most times be required but before that, check to ensure that Caps Lock is off because passwords are generally case-sensitive. If you are still having issues, try to clear the cached data again; this will help resolve the That Microsoft account doesnt exist error. You only need to follow the steps carefully, and you should be able to sign in to your account again. Trouble sigining in - Microsoft Community For Windows devices, try the following troubleshooting methods. Then the Problem was gone on Windows. I should add that this particular computer had my personal account as the main user. Another important step is to verify every input. Power Platform Integration - Better Together! I'm retired and just want to look at the news and leave comments and don't GAF about accounts and signing in and administrators and work/school. Sign In. Microsoft account doesn't exist when trying to schedule exam. Suppose you are in a situation where you receive the error of your account not existing when you know your account exists. Enter a different email address or get a n - posted in Web Browsing/Email and Other Internet Applications: I cannot log-in to Microsoft. Make sure that your email has the correct domain at the end: Try to log in using your old email address or phone number if they were changed, Click on the top left corner where it says, You can see your Microsoft account name under User information or in the. If you are getting the Microsoft account doesn't exist prompt while trying to sign into your account, it might be because you entered the wrong name. No. If not, select the checkbox next to the device. link to How To Clear The Cache In Edge (Windows, macOS, iOS, & Android), link to How To Clear The Cache In Safari (macOS, iOS, & iPadOS). Choose from the options provided on why you need a password reset, then click Next."},"image":{"@type":"ImageObject","url":"https://cdn.windowsreport.com/wp-content/uploads/2019/09/Reset-Microsoft-Account-Password-Online.png","width":600,"height":372}},{"@type":"HowToStep","url":"https://windowsreport.com/fix-user-id-does-not-exist/#rm-how-to-block_63b3ee5553db8-","itemListElement":{"@type":"HowToDirection","text":"3. Is it okay to purchase Microsoft Office using an account previously used to sign in to a pirated version? Microsoft account doesn't exist. - Power Platform Community If you don't have one, you can create here. Note Some of these troubleshooting methods can only be performed by a Microsoft 365 admin. It says my account doesn't exist, WHILE I AM LOGGED INTO IT. My Microsoft account got hacked and they changed my username and password.now it says my account doesn't - Answered by a verified Microsoft Office Technician Enter a different account orget a new one. Another method would be to open any Office 2016 or 2019 app and create a new document. These computers were set up for organization and the one I re-installed I set it up for personal use. Fix: That Microsoft Account Doesn't Exist [4 Quick Ways] - Windows Report If you are trying to activate on a Mac, see How to remove Office license files on a Mac. Its a distinction not always understood by Microsoft own staff and associates. Request a security code to be sent to the phone number or email you used. Top Contributors in Microsoft 365 and Office: Stefan Blom - Charles That should let you at least set up the machine. MS has got to fix this. I cannot believe the idiocy of this design. By clicking Post Your Answer, you agree to our terms of service, privacy policy and cookie policy. In Microsoft PowerAutomate (previously called Microsoft Flow), Approvals are a great way to automate the sign-off on a process or document. Check all your drivers now in 3 easy steps: Double-check to ascertain the correctness of every input, Attempt logging in with the primary Microsoft ID, Send a test E-mail to the supposed user ID, Do not use an account name from another type of account, Recover your account by requesting a password reset, Xbox App Wont Let me Sign in: How to Fix it, Brother Printer Paper Jam: How to Easily Clear It, Fix Missing Dll Files in Windows 10 & Learn what Causes that. You may be mistyping the email address. This is also happening to me. The previous emails from Microsoft will show your account name. Microsoft blocks Excel XLL add-ins at last! For manual steps or more information, see Reset Microsoft 365 Apps for enterprise activation state. Then, check for previous emails from Microsoft. After entering the unique code, you will be able to create a new password and sign in. Select your name and profile picture or icon at the top. Enter a different account or get a new one. Also, you might have knowingly or unknowingly deleted your Microsoft account. I have the same problem. I then tried my email and the system worked. GC. How to use Mac screen sharing for computer help, Dictate speech to text on OneNote for Mac, Check out the new look Microsoft Office on an iPhone, Two ways to switch between Letter and A4 paper sizes in Microsoft Word, Ctrl + Enter shortcut in Outlook for Windows, Citation and Bibliography tools beyond Word, A simple check for Plus addressing with your email address, Make and customize your own tab on Office Ribbon, Make the Office ribbon suit you not Microsoft, How to get the Developer Tab in Office apps. Did this under Settings gear, Accounts, My Info. Also, attempting to sign in to Xbox or the Microsoft account website with a user ID supplied associated with a users school or work may not work. Dont know if that is the work around..but something clicked for me to get by it didnt recognize me. Try another email address or sign up for a new one. If not, select the checkbox next to the device. The best answers are voted up and rise to the top, Not the answer you're looking for? To access this form, the user must be signed in with a Microsoft account. Fix the damned product I pay for every single year, again and again and again. You can also get this prompt if your Microsoft account has been deleted for some reason. No account? Microsoft Rewards not working - Microsoft Community What's the difference between a personal Microsoft account and a work Microsoft Edge is another popular browser that many users use when they have a Windows computer. Do heed the warning, though, that it may delete data (at least on this PC/profile) for the @harsh.com .com account. Your independent source of Microsoft Office news, tips and advice since 1996, That Microsoft account doesnt exist. That Microsoft account doesn't exist. Enter a different - YouTube I have the same headache, but see no solution. Select Reset password below. Then click on "Enable.". While it may look as if the account is incorrect, but there can be other reasons. More info about Internet Explorer and Microsoft Edge, How to remove Office license files on a Mac, Microsoft Support and Recovery Assistant (SaRA) to reset the Microsoft 365 activation state, Reset Microsoft 365 Apps for enterprise activation state. Slot in the Microsoft user ID that needs to be recovered. Microsoft Outlook allows you to create an alias for your email account. It looks like this isn't a Microsoft account. This worked in half a second. In case the account has security information, you will receive a one-time code on the associated alternate (additional) e-mail address or phone number from Microsoft."}},{"@type":"HowToStep","url":"https://windowsreport.com/fix-user-id-does-not-exist/#rm-how-to-block_63b3ee5553db8-","itemListElement":{"@type":"HowToDirection","text":"6. We've created this blog to share our knowledge and make tech simple, so you can make use of all the fantastic technology available to your business. That Microsoft account doesn't exist. It is possible sometimes that, the account name was misspelled. I expanded on the question, but I'm not sure what other details to give, this is pretty much all I've done. I can sign into outlook just fine using my work domain email, but it wont work through power automate. On Your Dashboard, click on click Schedule next exam button to select your exam. Ashish holds a Bachelor's in Computer Engineering and is a veteran Windows and Xbox user. If your Microsoft account doesn't exist but it does, you might be permanently locked out. Head over to Accounts, then Email & accounts. I then signed OUT my personal account and it signed me in with my work account. Enter a different account or get a new one" when opening outlook through Power Automate. Restart the device, and install from https://portal.office.com/account to get the correct version. Enter a different account or get a new one" when opening outlook through Power Automate. I hope you were able to figure out what was wrong with your account. With the advent of a business choosing to more communications bases online, it helps to improve security and manage devices on the network. We recommend installing Restoro, a tool that will scan your machine and identify what the fault is.Click hereto download and start repairing. A Microsoft subscriber may be prompted to try a different email address or register a new one and try again. Clearing your browser cache canfree up storage spaceandresolve webpage How To Clear The Cache In Safari (macOS, iOS, & iPadOS). I'm ready to switch to Linux. 03-22-2022 03:50 PM. How can a Microsoft account login (email address) both exist and not exist at the same time? Business Tech Planet is compensated for referring traffic and business to these companies. Hi Lael! How does it not exist when I even have a Facebook account with it? You will have to use the original account id. We hope you have learned how to overcome the That Microsoft account doesnt exist error without much issue; if there are still areas of concern or you need more guidance, simply drop a comment, and we will be happy to assist. 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