And my balance wasnt negative either. First is a confirmation email from Depop that I sold an item with the USPS shipping label, if you chose to ship with them. Step 8: Once you complete all the above steps, the final step is to add four images and one video (video is optional, but we recommend you upload one) of your item. You must personally design, source and purchase the items you intend to sell to determine quality and standards of your supplier. have an item that costs: $25, but you offer free shipping for a $4.75 label Rather Depop shipping is included in the price depends on the individual seller. For some users, trust in the company has been dented. It can sometimes take all the money in the bank just to get started, and you may not see any returns for a while. Note: I confirmed in an email to Depop that USPS does indeed provide up to $100 insurance for Depop packages. I struggled to find things to do that would get me out of my tiny apartment without sucking my wallet dry. The person paid via goods as PayPal took a percentage. These 6 Tips Will Help. Link to your social media account and tap on Next. Sky warns: "Don't let your photo be more distracting than the product you're selling.". Also remember, PayPal fees! On the other hand, if you dont agree to a refund, , then the buyer can open a dispute against you directly with PayPal by following the steps, common reasons why customers return a purchase, How To Start a Fully-Remote Business in 12 Easy Steps, Moving Your Clothing Business Online: A 7-Step Strategy, 13 Online Businesses You Can Start for Free. But I don't have any money in my PayPal either, just the pending payment from the sale. As always, be kind and communicate calmly before anything else. If so, then you may have thought about selling on Depop. That means if you click and purchase from this link I have and/or may receive a small commission. In June . It should have no effect on the deliverability of your packages. Inspiration arrived during a visit to a friends apartment. However, once a sale is made, Depop instantly collects 10% of the total transaction amount, plus the shipping cost. You can set up custom prices and ship the item nationally or worldwide to the buyer by purchasing a shipping label through a third-party service or ship via your local post office. Your description must disclose that you are working with a third-party to source and manufacture your products. What I was missing was the notification of payment received from my buyer. Here are their restrictions: When it comes to shipping on Depop, you must first decide on the shipping and fulfillment option. If your item weighs over 1b or 16 ozs then it moves into the priority category which means that you can use priority boxes that are free to use. You will need to make sure that all account details that Paypal asks for are verified. Here is the current Depop Shipping Cost Chart with suggested items that are listed on the app at the time of this writing. The firm confirmed that credential stuffing is a big part of the problem. Let us help you. As a seller, you must update your account that you are shipping with Depop to qualify. Why Etsy dropped $1.6 billion on Depop. Depop took the listing down within 12 hours and reset her password, but Ms Goold says such incidents are becoming commonplace. Pricing is another important aspect when it comes to selling. Most of the clothes for sale on the app are not luxury brands with three dollar signs attached to them. Lately, the minimum purchase has been a minimum purchase order of $25-$50 in order to qualify. Your Depop username @username. 2. Before pricing an item, calculate the overall cost, including shipping and the retail price of your item. However, using Poshmark comes with high seller fees. Bars, restaurants, and clubs required spending at least $50, so trying to plan a fun night out always boiled down to Can I afford this? Then I found a way to sustain my lifestyle of bar hopping, morning matcha lattes, and even a trip to Tokyo: selling my clothes on Depop. I listed an item on depop and some one messaged me saying what's your pay pal i will pay and for next day delivery and can I send it to 'their Mrs address' They did so I sent it next day delivery. They're basically charging you the shipping and depop fees directly since the customer paid directly to you through PayPal whereas if the payment goes through depop, depop takes its cut before giving the rest to you. I sold 2 of the exact same things for the same price to different people. Sky warns: Dont let your photo be more distracting than the product youre selling. Make sure your clothing is the focal point of the picture by keeping the background simple: Clean the space and keep pets out of the frame so they dont steal your limelight. Id also like to mention that the Depop limited charge is an additional charge aka a separate charge that shows up on my Paypal. I do occasionally sell on Etsy and Ebay, but honestly, Depops shipping to me is not expensive and has me majorly spoiled because its so simple, Depop does all the work for me and all I do is click and print. My wardrobe staples are mostly basics like leggings, jeans, coats, T-shirts, and shoes, with a couple of statement pieces that I swap in and out every season. That's so bad, the other person must know exactly what they have done. New Community Member. The cost savings to the customer can help to boost your sales. We would stay away from doing something like this it is risky for both your Depop account and your payment. The information for sale includes usernames and passwords, with extra charged for details such as follower count, the number of sales completed by a user and their ratings by other shoppers. ***UPDATE** SWIPE FOR ANSWER!! Leave the Archive. "The fact that this has been going on for monthsis unacceptable. But Blueliv found that login details for several thousand hacked Depop accounts are being advertised for as little as $1.05 (77p) each on the dark web - a part of the internet that is only accessible using specialised tools. Both in the U.S. and both depop payments. The platform charges a 10% flat-rate fee (PDF) on all items soldI like that its straightforward and that its a small percentage compared with other options. Make sure to check out the International USPS shipping guide for more details. Depop suggests that you do not ship your item until you receive the payment. Popular accounts and groups include those for Lululemon, Louis Vuitton, and Noihsaf Bazaar, the last of which mostly lists clothes from independent designers. Open the Depop app and tap on the 'Profile icon' located at the bottom right of your mobile screen. Rewriting the rules and succeeding on their own terms these are the people who power Depop, and supporting them is our top priority. Be prepared to get asked a lot of questions. First, I needed to choose a platform. Instead of thinking about how I would look wearing a new outfit, Im wondering what I could resell it for. For each time a transaction is made, Depop collects 10% of the total sold price including shipping charges plus Paypal fees . Today, Depop is a place where millions of users come to celebrate their style and discover culture. However, we recommend you shoot a video of your item as well to give Depop shoppers a better idea of how your product looks in action. Step 3: Add photos, description, price, and all the other details that weve discussed above about your product. For this example, were going to create an account directly from their website. You are viewing the PayPal Community Archives. Something similar happened to me the first time I got a PayPal payment. She recommends following the same format for each listing: Write your description first and include as many keywords as possible. Ah that's brilliant thank you so much, you've put my mind at ease!! Be creative, because there is no one formula to succeed, especially as the pool of prospective customers continues to grow. Everytime they purchase with PayPal i get charged the ~10% deduction from fees AND Depop Limited. Home. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. A collective of individuals who inspire and grow with their evolving style and values. If you want extra proof just take a quick video on your phone as your proof until tracking is updated in the app and/or the package is successfully delivered then delete the video. You can change your choices at any time by clicking on the 'Privacy dashboard' links on our sites and apps. Wow that sounds extra af for no reason. Blending the look and social elements of Instagram with the buy-and-sell format of eBay, 90% of Depop's users are aged 26 or under. Please keep in mind that if you didnt describe your item fully, you might have to refund the payment to the buyer of your item. We have sold on other platforms where the buyer asked to cancel the order but Paypal does not refund seller fees. By browsing this website, you consent to the use of cookies. You can always consider changing vendors like Fed Ex and UPS, however, when I checked these rates in the past, there were not as economical for First Class USPS shipping. Heres a video that explains the process: On the other hand, if you dont agree to a refund, then the buyer can open a dispute against you directly with PayPal by following the steps here. A listing page is where the customers view a product. Step 2: Once youre logged in, click on Sell from the top right side. Rebecca Heilweil is a reporter at Vox covering emerging technology, artificial intelligence, and the supply chain. NOTE: If you are wondering why I didnt mention using the $5.05 (4 oz label) label it is due to the following: Back in the day, Depop did not have an option for a $5.05 shipping label there was no extra small option. Do you have items laying around at home that you want to sell online? Cookies help us customize the PayPal Community for you, and some are necessary to make our site work. Then, I remembered that I had logged on to my partners phone on my account but it was somehow connected to his Paypal. A sub for discussing all things Depop. You will log in to your Paypal account and check all the notifications from them asking for this information. However, unlike Poshmark, Depop charges you additional fees. So i would have one transaction for the item i sold, and a second transaction that just charges for Depop Limited. Hone your style, and your audience will find you. I prefer Depop Payments when buyers purchase my clothes, but once in a while they would use Paypal. Although I cant say that my Depop shop earned me a fortune, it did help fund a trip to Tokyo in my first year of selling. By browsing this website, you consent to the use of cookies. She then received a message from a stranger on Instagram, alerting her to the fact that her account had been taken over by a scammer advertising Apple AirPod headphones for 50. Below is a simple chart that shows how it works. Thats it, youve successfully listed your first item on Depop! Its also a good place to keep yourself motivated and promote your page to other enthusiastic Depop fans. There are two ways to list items on Depop: Step 1: Open the app and tap on the Camera icon at the bottom center of the home screen. Recently I got the first person that paid with the PayPal button. Since Depop is mostly used by shoppers in the United States, sellers also within the U.S. typically have two shipping options: Please note: To keep proof of postage, send the item to the address on the in-app receipt. To connect your PayPal account to Depop, follow these steps: Step 1: Open the Depop app and tap on the 'Profile icon' located at the bottom right of your mobile screen. In case something goes wrong, youre protected by PayPal's Seller Protection. I did so by accident, used my own money to ship, and I was charged. Disconnect your Paypal from Depop and reconnect again. Possibility 3: Buyer internationally cancelled the payment If you contact Paypal first and everything looks fine on their end, they will tell you to contact Depop anyways. Simply take four photos of your item in natural sunlight to make a huge improvement on the quality of your images. it was a big hot mess!! You have two options as a seller before you actually give the refund. Tap on the Setting icon from the top right side of the screen. Active today. Please contact the moderators of this subreddit if you have any questions or concerns. Yes, USPS Regional Boxes Are Discontinued. For example, if you have an item that costs: $25, but you offer free shipping for a $4.75 label this is how it will work: Item Price: $25. Consistency is key. Just make sure to do your diligence and follow all the steps required by Paypal. It can have a big impact on whether or not people decide to buy your items, even if youve uploaded high-quality pictures and written a detailed product description. However, with Depop it doesnt matter what the distance is, all that matters is that if the item is under 2 lbs you will get a priority label and then you can ship domestically within the United States. Emily Goold, 21, a journalism student in Tewkesbury, was scared when her account was hacked and a fraudster posted a listing for a 350 jacket. Try modeling the clothes you want to sell. If your recipient paid to receive your package and it doesn't seem right, please chat with our customer support. Dont forget when shipping that your box size cannot be over 108 inches in length and girth combined. This is a common tactic used by people selling second-hand items online, to prove that the photos were not stolen from another listing. With an effective product description, you can convince the customer to click the Buy now button. Created 19 August 2016 Delivered 24 August 2016 Others have received a faster response from reaching out to Depops Twitter account as well. Communication is key with your buyer to let them know whats going on and that you will have to wait to ship their package until the payment is cleared. If you are new to selling on Depop, you will need to have a Paypal account and verify your information. Depop charges a 10% selling fee for sales on the platform. Shipping with Depop internationally vs. domestically is different in a few ways. Describing your items completely in your product description doesnt just make you a trustworthy seller, but it also helps you to avoid refunds. Step 2: Tap on the Setting icon from the top right side of the screen. This site is a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for sites to earn advertising fees by advertising and linking to Amazon.com. You will need a shipping scale, measuring tape, and a printer. Alternatively, don't price too high either because it can also dissuade customers from buying your product. Its easy to build a community of people with similar tastes and interests that overlap beyond fashion and style. But when Ms Strike logged back in, she was shocked by what she found. Depop has started resetting passwords for some 12 million users that have not changed them in over a year and told the BBC it had sent reminders to a similar number to make sure their log-in details are unique. Apr-22-2015 12:43 PM. The firm, founded in 2011, told the BBC that although the number of its users increased nearly two-fold to 26 million last year, it had seen a 50% decrease in account "takeovers" since its campaign began. I definitely sent the payment through depop instant pay as goods/services thank god! Read about our approach to external linking. Requests for feedback on your shop, requests for item authentication, and posting milestones/achievements MUST BE POSTED IN THE DESIGNATED WEEKLY THREAD. A year after that, my first job out of college happened to be a copywriter position for an online luxury-fashion retailer. You can also call them but you may be on hold for a while. 4. After receiving all positive reviews, every sale thereafter was instantly paid. FAQs will be removed. Fiona Short, a UK-based owner of a popular Depop shop called Fifis Closet, told me she was drawn to the app for similar reasons. Want a Great Deal on a Big-Ticket Kid Gift? 2020 3dcart Shopping Cart Blog. Sustainability; Blog; About; Sell on Depop; Jobs; News . In 2021, Depop was acquired by Etsy for $1.6 billion. Whether you are a new seller or have experience selling on Depop, it can happen to anyone. 130 sold. "While it's not a Depop-specific problem, I think [credential stuffing] is one we're going to see expand in the next five years.". This content may be old or outdated. Houston, United States. Depop limited fee. They are inclusive, diverse, progressive and creative. For sales under $15, you pay a flat rate of nearly $3, but for sales above $15, the platform takes 20% of your total sale. Leave the Archive. Also, theres a PayPal transaction fee of 2.9% + $0.30 in the USA and 2.9% + 0.30 in the UK. This is not just Etsy's biggest acquisition to date by some margin it's made seven other . I'm now waiting for the seller to respond but I highly doubt they will if they've gone ahead and deleted all their accounts. Youll also need to add a description, five hashtags, your location, a relevant category, shipping information, and the price of the product. Find out more about how we use your personal data in our privacy policy and cookie policy. eBay vs Depop: Which is better for selling? So far, youve created your account, connected your PayPal account, listed your items, made your first sale, and shipped the item to the buyer. Any help would be great thanks, So there is basically nothing I can do I have lost my item and the money? As soon as you can, consider investing in a postal scale, I got one for like $22 on eBay. 1. First, Depop cannot provide you with a prepaid label and so you will have to either go to the counter to process you can do one online if using USPS. With shipping and complicated seller fees, it felt like a chore. Connect your Depop account to the Paypal account you will be using. Depop is the community-powered fashion ecosystem thats kinder on the planet and kinder to people. Paypal will then release the funds after your package has been delivered to your customer in the condition that you described. Good to know it's normal doe. 80. I have screenshots of all the messages sent between me and the seller, as well as screenshots of their deleted account etc. Enter Depop. I just sold something on Depop, and right after, I got a charge on my PayPal account saying that $8.80 was taken from my account. When selling online there are some common reasons why customers return a purchase. They are entrepreneurs, pushing fashion forward in so many different ways. You need to make sure your package is sealed tightly and ready for a longer trip and more handling, 2. Theres no need to buy high-end photography equipment to takegreat product photos. Youll also need to add a description, five hashtags, your location, a relevant category, shipping information, and the price of the product. Heres How to Responsibly Donate and Repurpose Your Castoffs. You will need to confirm your information and attach proof by taking screenshots of your Paypal activity and email. One "have a go" method called "credential stuffing" involves using automated tools to repeatedly log into accounts, entering usernames and password information previously exposed from data breaches of other popular online services. This may result in giving a refund to the buyer. The r/Depop subreddit is meant to create a safe spaceusing that term loosely because this is the internet were talking aboutfor Depop users to air out their concerns, celebrate their wins, and ask for advice. It was too good an opportunity to pass up. For example, if youre selling shoes and it has a downside like a scratch and you didnt mention this in your product description, knowingly or unknowingly, then the buyer might open a dispute against you. if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[320,50],'fulfilledmerchant_com-medrectangle-3','ezslot_1',119,'0','0'])};__ez_fad_position('div-gpt-ad-fulfilledmerchant_com-medrectangle-3-0');if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[320,50],'fulfilledmerchant_com-medrectangle-3','ezslot_2',119,'0','1'])};__ez_fad_position('div-gpt-ad-fulfilledmerchant_com-medrectangle-3-0_1'); .medrectangle-3-multi-119{border:none !important;display:block !important;float:none !important;line-height:0px;margin-bottom:7px !important;margin-left:auto !important;margin-right:auto !important;margin-top:7px !important;max-width:100% !important;min-height:50px;padding:0;text-align:center !important;}. Please search the subreddit before posting to see if the topic has already been discussed. At the end of the day, people just want to know theres a decent human being on the other end of the transaction. Please read rules before posting. Our 10% fee is in place to keep the app up and running, release new features, provide Buyer and Seller Protection and pay our employees. Can pre-loved clothes make fast fashion sustainable? However, I can tell you that I have seen PLENTY of USPS employees use priority tape on priority boxes, just saying. You lost any seller protection by sending to another address than the paypal registered address of the buyer. Options. The Depop fee will come off the total so keep that in mind for lower priced items it may come into your profit margin if you are not careful. Consider Shopping Secondhand. The only time I dont ship with Depop is when I ship internationally I make my own label and process my transaction using USPS counter service. I had a similar thing happen to me through eBay a few years ago with some concert tickets, the seller had completely deleted their account after I'd sent money but eBay refunded me the money as I had buyer protection etc it took a couple of weeks but they resolved it in the end! However, the funds from the buyer did not show up on my Paypal account. Fast-forward a few years and Depop's growth has been boosted by an altogether different trend: the emergence of people who go to great efforts to buy limited editions of collectable, or just . Follow these common, helpful tips to writing effective product descriptions: Implement these tips while writing your description to optimize your listing pages for more sales. Getting paid on Depop is very easy. Unlike Etsy, Depop does not charge listing fees. Well Damn lol. For the United States, Depop uses USPS as their vendor for shipping within in the app. While it may blow your mind why anyone would want to take advantage of a small business or an individual, sleazy people exist out there. Is it likely that I'll win my money back without the screenshots attached? Keywords can call out details like stitching, embroidery, and every single color you can see. 28 days That's why I was curious if I were to put any money in my bank account if it would've automatically taken it out since I didn't want it to because I was gonna use that money for something else. I'm confused as to why it would be trying to charge my bank instead of just automatically taking it from the actual payment since I didn't have this problem with the other depop payments sells. If that is the case, Depop has a process and form that you can follow and fill out. If you have done everything you can and followed all the steps and possibilities mentioned here but still have payment issues, you will need to get in touch with Depop. why did I get charged different payment fees? We are compensated for referring traffic and business to Amazon and other companies linked to on this site. Below is a simple chart that shows how it works. Music. Don't price your items too low because it could have a negative impact on your profits. If you are shipping with Depop, tracking is automatically updated once you dropped your package at the post office. No matter what your reason is We have been selling online for over a decade and want to bring you some of the best information and reviews to help with your business. Ah I see. You will have to fill out customs forms clearly and concise and remember you are not responsible for any fees/charges that an individual country may impose. Our community is made up of people who are creating a better future. According to Liv Rowley, a threat intelligence analyst at cyber-security firm Blueliv, cyber criminals are now targeting Depop accounts on an "industrial scale" using this method, capitalising on the fact that people often use similar passwords. Congratulations! This makes it sound like they've probably deleted their paypal account too? If you need tips with a step-by-step guide, check out our post below. When you sell an item, Depop will automatically charge the 10% fee on the total transaction amount (including shipping costs). Work-flow can help the Cash-Flow. Figuring out what to get rid of is just the beginning. Once youre logged in, click on Sell from the top right side. This is normal if you are new to selling to establish that you are a trustworthy seller. Also the Depop limited DOES NOT charge me monthly/regularly, it only shows up EVERY TIME someone buys my clothes through Paypal. But i did the math and it averages out to about 20-30% loss on fees for Paypal compared to 10-15% on Depop Payments. This happens to me sporadically throughout the year. This can help to alleviate some of the strain of shipping costs, as higher shipping costs can be a deterrent from purchasing and getting the sale for some people. To avoid surprises, always remember to subtract the flat fee and the shipping costs (if applicable) from the profit. Step 2: Enter the 6-digit code sent by Depop to your phone number. Also they're charging me for shipping even if I put buyer pays for shipping? If a user doesn't use the same password on multiple services or has changed their passwords after being exposed in a data breach, this won't work. "The accounts are being compromised and that definitely is concerning," Ms Rowley says. No letter misspelled, missing, or flipped. Depop Fees. Depop also has a page to guide buyers on how to open a dispute against the seller if they received a product not as described. Depop, Poshmark, eBay, etc) are not supposed to be refused and that they are to accept as is. Here is the USPS link to order your free priority boxes. Finding the right balance to marry shipping with product pricing and still make a profit will end up being a preference thing for most sellers. Add photos, description, price, and all the other details that weve discussed above about your product. After realising that Depop needed a selling function, Simon re-envisioned the app as a marketplace and a mobile space where you can see what your friends and the people youre inspired by are liking, buying and selling. Listing is fairly easy on Depop. Step 3: Write a bio about your shop and what youre selling and tap on Next. Depop operates a social media-inspired peer-to-peer marketplace which uses artificial intelligence to suggest relevant sellers and items to you and to display your items to the most relevant potential buyers, based on your preferences and other information submitted to it, and which allows you to buy and sell items using the Depop application When they updated to extra-small I didnt bother to go back to update my older listings. More about shipping internationally later, however, if I wanted to process shipping online to me that just extra steps and since time is money I try to forgo these extra steps. by Stiletto Socialite | Jun 16, 2019 | Depop, Last Updated on November 7, 2021 by Stiletto Socialite. It's a pain, I hate PayPal payments. The way you optimize your listing pages can have a huge impact on your sales, so follow these best practices for adding listings to your Depop store. Make sure your clothing is the focal point of the picture by keeping the . "I feel like their security measures need to be amped up because it's just not good enough," says Ms Strike, who has been a Depop user since 2015. From launching their own brands to building vintage resale businesses. A week later they have opened a dispute saying this was an unauthorised payment? They are entrepreneurs, pushing fashion forward in so many different ways. As know I have lost out on an item and money when I haven't done anything wrong? In Ms Strike's situation, to get users to trust scam listing, the hacker had also uploaded a photo of her name on a post-it note next to the headphones that were supposedly for sale.
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